Emily Pavey
Fort Myers,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Adept at juggling high customer volumes and maintaining top-notch service, I leveraged my strong multitasking and customer service skills to cultivate a loyal clientele and significantly enhance guest experiences.
Overview
13
13
years of professional experience
Work History
Bartender
Mucky Duck Pub
05.2020 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Lead Event Server
Punch Bowl Social
08.2019 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Head Bartender
Square One LLC
08.2018 - 08.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bar Supervisor, Sales Coordinator
Hard Rock Cafe
04.2011 - 06.2018
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Education
Associate of General Studies - Radiologic Technology
Ivy Tech Community College of Indiana
Indianapolis, IN05.2025
High School Diploma -
Warren Central High School
Indianapolis, IN02.2009
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Organizational ability
- Complex Problem-Solving
Timeline
Bartender
Mucky Duck Pub
05.2020 - 08.2024
Lead Event Server
Punch Bowl Social
08.2019 - 03.2022
Head Bartender
Square One LLC
08.2018 - 08.2019
Bar Supervisor, Sales Coordinator
Hard Rock Cafe
04.2011 - 06.2018
Associate of General Studies - Radiologic Technology
Ivy Tech Community College of Indiana
High School Diploma -
Warren Central High School
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