Emily Pemberton
Headland,Alabama
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Southern Lux Health and Metabolic Wellness
Dothan, Ala
08.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Store Manager
Journeys Shoes
Dothan, AL
11.2022 - 07.2023
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
Cashier
TjMaxx
Dothan, AL
11.2021 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Education
Some College (No Degree) - Certified Medical Assistant
Fortis College
Baton Rouge, LASkills
- Medical Terminology
- Insurance Verification
- Referral Verification
- Petty cash management
- Front Desk Operations
- Inventory Oversight
- Electronic Medical Records
- Documentation
Timeline
Medical Receptionist
Southern Lux Health and Metabolic Wellness
08.2023 - Current
Store Manager
Journeys Shoes
11.2022 - 07.2023
Cashier
TjMaxx
11.2021 - 11.2022
Some College (No Degree) - Certified Medical Assistant
Fortis College
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