Emily Perez-Amaro
Weddington ,NC
Summary
My name is Emily Perez. I am a student with a declared Biology major pursuing a Bachelor of Science at Wingate University and have completed an Associate of Fine Arts. I gained over two years of customer service experience as a barista and was promoted to Shift Lead, frequently serving as Manager on Duty. In this role, I managed daily store operations, including opening and closing procedures, cash handling and reconciliation, inventory management, and staff training. I successfully balanced full-time academic coursework with leadership responsibilities, demonstrating strong time management, reliability, and attention to detail.
Overview
3
3
years of professional experience
Work History
BARISTA
Dunkin' Donuts
Sun Valley, NC
01.2024 - 08.2025
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Oversaw daily operations and ensured smooth workflow during busy shifts.
- Handled back-of-house operations, including inventory counting and processing truck deliveries.
- Monitored cash register operations and processed transactions accurately.
- Performed opening and closing cash duties, including safe counts, bank deposit preparation, and cash reconciliation.
BARISTA
Harris Teeter Starbucks
Sun Valley, NC
05.2023 - 11.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Assisted customers with menu selection, offering recommendations based on explained preferences.
- Managed the morning rush of customers daily with efficiency.
- Ordered and received supplies to restock beverage items.
- Stocked customer service stations with paper products or beverage preparation items.
- Took customer orders.
DELI CLERK
Publix Super Markets
Marvin, NC
02.2022 - 09.2022
- Prepared orders while taking new customers.
- Efficiently worked a register to print labels and hand them off.
- Worked the register, handling cash.
- Worked through orders (Drinks & Food).
- Skillfully worked through rushes to keep customers satisfied.
Education
Bachelor of Science - Biology
Wingate University
Wingate, NC06.2027
Associates of Fine Arts - Exercise Science Pathway
Central Piedmont Community College
Matthews, NC06.2025
HIGH SCHOOL - Honors Courses
Weddington High School
Weddington, NC06.2023
Skills
- Problem solving
- Cash handling
- Customer service
- Multitasking and organization
- POS system operation
- Sanitation and hygiene
- Team collaboration
- Inventory management
- Time management
- Cleanliness
Languages
Spanish
Native/ Bilingual
Timeline
BARISTA
Dunkin' Donuts
01.2024 - 08.2025
BARISTA
Harris Teeter Starbucks
05.2023 - 11.2023
DELI CLERK
Publix Super Markets
02.2022 - 09.2022
Bachelor of Science - Biology
Wingate University
Associates of Fine Arts - Exercise Science Pathway
Central Piedmont Community College
HIGH SCHOOL - Honors Courses
Weddington High School