Emily Poth
Battle Creek
Summary
Highly motivated professional eager to embrace new challenges and opportunities for growth. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills that foster positive and productive workplace relationships. Skilled in working independently with minimal supervision while quickly mastering new skills and technologies. Committed to delivering high-quality results and contributing to team success in dynamic environments.
Overview
5
5
years of professional experience
Work History
Project Coordinator/Office Operations Manager
JCT Enterprise & Co LLC
01.2022 - Current
- Assisted in managing a team of over 10 employees. Supported QuickBooks administration and payroll processing. Aided in human resources tasks including new employee onboarding. Organized travel arrangements and conducted research for development projects. Helped prepare reports and presentations. Managed company emails and filing systems. Provided customer service through phone, email, and in-person interactions.
- Developed, implemented and updated departmental policies and procedures to meet business objectives and goals.
- Coordinated meetings with vendors and negotiated contract terms.
- Formed and sustained strategic relationships with clients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- I successfully integrated two thriving businesses into the overall organization and continue to manage their success
- Monitored project budgets, identifying variances and proposing corrective actions.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Patient Scheduling Coordinator
Michigan Advanced Dentistry
06.2024 - 12.2024
- Coordinated patient appointments, optimizing schedules to enhance clinic efficiency.
- Managed patient communications, ensuring clarity on procedures and appointment details.
- Monitored daily operations to resolve scheduling conflicts proactively.
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Welcomed customers with a friendly and professional demeanor.
- Facilitated scheduling and coordination of dental treatments to enhance patient care and satisfaction.
Server
Texas Roadhouse
07.2021 - 01.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Greenhouse Supervisor
Great Lakes Greenhouse
02.2021 - 04.2021
- Maintained accurate records of plant inventory and crop production.
- Collaborated with staff members on training programs related to safe handling of hazardous materials used in the greenhouses.
- Supervised the planting of bulbs, bushes, trees and flowers to enhance environment.
Education
Some College (No Degree) - Business Administration
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Centreville High School
Centreville Michigan06-2016
Skills
- Process Improvement
- Employee Supervision
- Business Development
- Budget Tracking
- Project Management
- Operations Management
- Budget Administration
- New Employee Hiring
- Payroll
- Customer Service
- Travel Planning
- Record Keeping
Timeline
Patient Scheduling Coordinator
Michigan Advanced Dentistry
06.2024 - 12.2024
Project Coordinator/Office Operations Manager
JCT Enterprise & Co LLC
01.2022 - Current
Server
Texas Roadhouse
07.2021 - 01.2022
Greenhouse Supervisor
Great Lakes Greenhouse
02.2021 - 04.2021
High School Diploma -
Centreville High School
Some College (No Degree) - Business Administration
Southern New Hampshire University