Emily Pressley
Grovetown,GA
Summary
Proven track record in enhancing pharmacy operations at Barney's Pharmacy, demonstrating expertise in stock management and exceptional customer service. Achieved significant improvements in inventory accuracy and customer satisfaction. Skilled in processing payments and maintaining patient confidentiality, showcasing a blend of technical proficiency and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Pharmacy Clerk
Barney's Pharmacy
Augusta, GA
05.2024 - Current
- Assisted customers with selecting and purchasing medications.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Checked expiration dates on prescription drugs to ensure potency.
- Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
- Entered patient data into computer system to maintain accurate records.
- Received written or telephone prescriptions from physicians' offices and hospitals.
- Processed payments from customers using cash registers or other electronic systems.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Assisted with preparing insurance forms for reimbursement purposes.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Provided advice on health-related issues such as diet, exercise, over-the-counter remedies.
- Restocked shelves and prepared expired drugs for return.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
Sunday School Volunteer
Journey Community Church
Evans, GA
09.2020 - Current
- Explained Bible stories to children in an age-appropriate manner.
- Facilitated group discussions and activities related to the lesson plan.
- Assisted with crafts and other hands-on activities for younger students.
- Provided guidance and encouragement to students during class.
- Organized classroom supplies, materials, and decorations as needed.
- Assisted with student behavior management when necessary.
- Encouraged participation from all students throughout class time.
- Helped maintain a safe and orderly learning environment.
- Collaborated with other volunteers on curriculum development initiatives.
- Attended meetings prior to Sunday School sessions to review plans and objectives.
- Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources.
- Answered student questions, addressed needs and deescalated tense or emergency situations.
Server
The Executive Club- Masters Week
Augusta, GA
03.2024 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Education
Some College (No Degree) - Early Childhood Special Education
University of Georgia
Athens, GASkills
- Stock management
- Stocking shelves
- Inventory counting
- Ordering and stocking medications
- Processing payments
- Answering customer questions
- Patient confidentiality
Affiliations
- Small Group Leader for Freshman Girls, University of Georgia Wesley Foundation
- Participating in weekly church activities
- Engaging in recreational activities such as pickleball, volleyball, and various sports with friends
- Family Time and Activities
- Community Volunteer, iServe Organization - Engaging in local service projects
Timeline
Pharmacy Clerk
Barney's Pharmacy
05.2024 - Current
Server
The Executive Club- Masters Week
03.2024 - 03.2024
Sunday School Volunteer
Journey Community Church
09.2020 - Current
Some College (No Degree) - Early Childhood Special Education
University of Georgia
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