Emily Prokosch
Windom,MN
Summary
A hardworking employee with 15 years of customer service, multitasking, and time management abilities. Having great attendance, problem-solving, and being a team player I am devoted to giving every customer a positive and memorable experience. Also flexible to learn and help out wherever I am needed.
Overview
16
16
years of professional experience
Work History
Administrative Assistant II
City Of Windom
Windom, MN
05.2008 - Current
- Primary contact with customers/front desk/answering phone calls/helping customers to have the best experience needing assistance with any City needs
- Assistant to Telecom through work tickets/appointments/trouble tickets/assisting customers with telecom issues
- Assistant to help with Water/Sewer/Electric/Arena/Windom Community Center/Liquor Store/Library/EDA/Building & Zoning whenever needing assistance
- Inputting Daily Accounts Payable/Invoices
- Weekly Accounts Payable Check Run
- Daily Utilities/Telecom postings
- Daily reconciliation of cash drawer
- Quarterly Petty Cash reconciliation process
- Collection Agency Processes/Utilities and Riverbend
- Training in new Administrative Assistance
- 15 years of experience on the job
- Maintained accurate department and customer records.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Managed database systems containing customer contact information.
- Handled incoming calls and directed callers to the appropriate department or employee.
Education
Massage Therapy
Sister Rosalind Gefre Schools And Clinics of Massage
Mankato, MN01-1996
Massage Therapy
Minneapolis School of Massage
Minneapolis, MN01-1996
Some College (No Degree) - Medical Administrative Secretary & Coding, AAS
Minnesota West Community And Technical College
Jackson, MN05-2007
Skills
- Check Processing
- Information Security
- Time Management
- Phone Call Answering
- Professional Communication
- Calendar Management
- Expense Reporting
- Appointment Scheduling
- Invoice Processing
- Office Administration
- Mail Handling
- Filing
Timeline
Administrative Assistant II
City Of Windom
05.2008 - Current
Massage Therapy
Sister Rosalind Gefre Schools And Clinics of Massage
Massage Therapy
Minneapolis School of Massage
Some College (No Degree) - Medical Administrative Secretary & Coding, AAS
Minnesota West Community And Technical College
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