Overview
Work History
Education
Skills
Timeline
Generic

Emily Radicchi

Forney

Overview

11
11
years of professional experience

Work History

Shift Leader

Whataburger
06.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Handle truck shipments and throw all inventory products properly
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.

Packing, Shipping, and Receiving Assembler

Eyemart Express LLC
03.2023 - 11.2023

• Picking eyeglasses frames

• Alphabetical ordered shelves

• Stocking

• Receiving

• Packing

• Shipping

• Computers and printer use

• 50 lbs + lifting

Packing and Shipping Clerk

Primal Labs
01.2022 - 10.2022

• Count inventory

• 50 lbs + lifting

• Packing

• Shipping

• Labeling

Dishwasher

Sky Chefs
01.2021 - 06.2021

• Worked at an airport warehouse.

Here we prepared the food carts that go along the planes! Stock dry ice into bins

Fill cans of soda and alcohol into bins

Send the carts on the way to the food area


• Here I also moved to another section and cleaned dishes as the conveyor belt rolls all the dirty food filled dishes to your hands to wipe clean.

Waitress/ Host

Dennys Restaurant
06.2020 - 07.2020
  • Wait tables
  • Service food
  • Food preparation
  • Customer service

Customer Service Representative

Aloha Roller Rink
01.2014 - 06.2016
  • Hand out skates
  • Make sure ever Is skating safely
  • Customer Service
  • Help kids tie shoes
  • Help people up from falling
  • Dj music
  • Snack bar
  • Food preparation and service

Education

N/A -

Rowlett High School
Rowlett, TX

Skills

  • Employee training
  • Cash handling
  • POS software
  • Customer service
  • Staff supervision
  • Safety compliance
  • Inventory management
  • Task delegation
  • Communication skills
  • Problem solving

Timeline

Shift Leader

Whataburger
06.2024 - Current

Packing, Shipping, and Receiving Assembler

Eyemart Express LLC
03.2023 - 11.2023

Packing and Shipping Clerk

Primal Labs
01.2022 - 10.2022

Dishwasher

Sky Chefs
01.2021 - 06.2021

Waitress/ Host

Dennys Restaurant
06.2020 - 07.2020

Customer Service Representative

Aloha Roller Rink
01.2014 - 06.2016

N/A -

Rowlett High School
Emily Radicchi