Emily Rice
Fairfax,VA
Summary
Goal-oriented Store Director dedicated to developing creative strategies to optimize profitability and expand customer base. Powerful communication and leadership skills paired with expertise in store management and succession planning. Bringing over eight years of comprehensive experience steering strategic business initiatives to support high-growth goals and a guest centric atmosphere.
Overview
10
10
years of professional experience
Work History
Store Team Leader
Aerie By American Eagle Outfitters
Woodbridge, VA
11.2021 - Current
- Leads a team of 20+ passionate Brand Ambassador's/Leaders who are guest obsessed and have a thorough knowledge of the brand
- $2million volume store, growing the business each month with being the number one comping store in the district
- Cultivated a positive culture that is Guest centric and puts the companies values at the center of everything we do as team
- Supports District Leader by visiting surrounding stores to help with training new leaders and open new stores
Store Director
Target Corporation
Culpeper , VA
12.2019 - 07.2021
- Led a Team of 160 Team Members and 12 Leaders
- First year in Store, positively grew sales by over 30%. Growing over $6 million in one year, ending the year at $30 million
- Streamlined operational efficiencies by coordinating staff development and succession planning
- Facilitated HR operations, including performance management, scheduling, staffing and training
- Identified and solved complex strategy problems to drive organizational goals
- Supported community outreach initiatives by partnering with local organizations
Executive Team Leader
Target Corporation
Richmond, VA
05.2017 - 12.2019
- Led a Team of 70 Team Members and 9 Leaders
- Oversaw all Specialty Sales (Beauty/Style/Tech) and all Food and Beverage operations
- Revitalized business plans and realigned company objectives to increase overall profits
- Recruited and hired talented professionals to build success within the company
- Built relationships with team members to encourage willingness to address concerns and issues
Style Team Leader
Target Corporation
Richmond , VA
01.2016 - 05.2017
- Partnered with Managers to identify and capitalize on sales trends and brand initiatives.
- Conducted training and mentored Team Members to promote productivity, accuracy and commitment to first class guest service.
- Led team of 15 Team Members while providing exceptional guest service.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Retail Operations Manager
Cedar Fair Kings Dominion
Doswell, VA
03.2014 - 11.2017
- Led a diverse Team of over 50 Associates
- Oversaw the operations of 15 boutique stores and the sales department of ride photos
- Managed staff training and performance monitoring to promote high levels of productivity
- Scheduled and coordinated Associates so all shifts were adequately staffed and met daily retail targets
- Monitored various logistic processes, including shipments, inventory and purchasing to alleviate discrepancies in workflow
- Created an environment of putting the customers first
Education
High School Diploma -
King And Queen Central High School
King And Queen Court House, VA05.2014
Skills
- Key Performance Indicators (KPIs)
- Store Management
- Business Strategy
- Succession Planning
- Recruiting
- Guest Service
- Visual Merchandising
Timeline
Store Team Leader
Aerie By American Eagle Outfitters
11.2021 - Current
Store Director
Target Corporation
12.2019 - 07.2021
Executive Team Leader
Target Corporation
05.2017 - 12.2019
Style Team Leader
Target Corporation
01.2016 - 05.2017
Retail Operations Manager
Cedar Fair Kings Dominion
03.2014 - 11.2017
High School Diploma -
King And Queen Central High School