Emily Richardson
Beloit,WI
Summary
Driven by a strong work ethic and respectfulness, I excelled at Durham School Bus Services by ensuring safe and efficient transportation for students, demonstrating proficiency in child supervision and verbal communication. Leveraged patience and empathy to enhance customer satisfaction at Sophias and Shopiere Tap, significantly improving guest experiences through effective teamwork and service excellence. im also a organized and dependable candidate very successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
School Bus Monitor
Durham School Bus Services
2023.12 - 2024.06
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
Restaurant Busser
Sophias
2023.01 - 2023.12
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Waitress
Shopiere Tap
2022.09 - 2022.12
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Rock River Charter
Janesville, WI05.2023
Skills
- Strong Work Ethic
- Respectfulness
- Patience and Empathy
- Child Supervision
- Verbal Communication
Timeline
School Bus Monitor
Durham School Bus Services
2023.12 - 2024.06
Restaurant Busser
Sophias
2023.01 - 2023.12
Waitress
Shopiere Tap
2022.09 - 2022.12
High School Diploma -
Rock River Charter
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