Emily Riggs
Enid
Summary
I focus well on my tasks and derive satisfaction from completion. I am responsible, considerate, and have demonstrated leadership ability. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Psychological Technician & Case Manager II
Enid Counseling and Diagnostic Center
Enid
06.2025 - Current
- Provide direct client support in both psychological assessments and case management.
- Assist licensed professionals with intake, scoring, and behavioral observations.
- Coordinate mental health services, and connect clients with resources for continuity of care.
- Document services, monitor client progress, and contribute to treatment planning.
- Conducted psychological assessments for patients under the supervision of licensed professionals.
Full-Time Volunteer
Junior Welfare League
Enid
09.2024 - Current
- Support nonprofit initiatives focused on community welfare.
- Organize events and outreach programs.
- Participated in fundraising efforts to support community welfare initiatives and activities.
Child Welfare Specialist III
Department of Human Services
Enid
07.2021 - 06.2025
- Refer families and children to services in the community.
- Developed case plans in collaboration with families and service providers.
- Participate in investigations and prepare case reports.
- Attend court hearings and provide testimony.
- Conducted assessments to evaluate child safety and welfare needs.
Behavioral Health Aide/Case Manager
Millennium Community Services
Enid
08.2020 - 07.2021
- Maintain a client caseload and bill services daily.
- Facilitated group activities to promote social skills and peer interaction.
- Provided crisis intervention support during challenging behavioral situations.
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
Medical Office Assistant
Premier Plus Urgent Care
Oklahoma City
10.2019 - 03.2020
- Maintain confidential filing records and assist with vitals and simple testing.
- Post payments and complete activity reports.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted healthcare providers with patient intake and medical documentation processes.
Victim Advocate Assistant
Women’s Resource Center
Norman
06.2018 - 11.2018
- Answer crisis calls and coordinate services for survivors.
- Assist with reports for the District Attorney’s office.
- Provided emotional support to victims during crisis situations.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Education
Master of Science - Counseling Psychology
Northern Oklahoma State University
Enid, OK05.2026
Master of Science - Psychology; Forensic Psychology
Southern New Hampshire University
Virtual01.2022
Bachelor of Science - Criminal Justice; Restorative Justice/Investigation & Intelligence
University of Oklahoma
Norman, OK05.2021
Associate of Science - Crime Victim & Survivor Services/General Education
Oklahoma State University
OKC, OK05.2019
Diploma -
Enid High School
Enid, OK05.2014
Skills
- Client assessment
- Case management
- Crisis intervention
- Behavioral observation
- Resource coordination
- Effective communication
Certification
- Behavioral Health Aide
- Wellness Coach
- Case Management I
- Case Management II
- Psychological Technician
- Wrap Around
- HIPAA (Privacy)
- Business Ethics
- MS Word
- Typing Speed/Accuracy
- Telephone Etiquette
- Computer Literacy
- Filing
- Data Entry/10-key
References
- Sara Sims, Child Welfare Specialist II, Enid, OK, (580) 478-6502
- Emily Newberry, Sign Language Interpreter, El Paso, TX, (931) 644-9076
- Alexandra Curtis, Business Manager, Washington, UT, (435) 773-1995
- Shay Regier, Child Welfare Specialist IV, Enid, OK, (580) 541-6568
Timeline
Psychological Technician & Case Manager II
Enid Counseling and Diagnostic Center
06.2025 - Current
Full-Time Volunteer
Junior Welfare League
09.2024 - Current
Child Welfare Specialist III
Department of Human Services
07.2021 - 06.2025
Behavioral Health Aide/Case Manager
Millennium Community Services
08.2020 - 07.2021
Medical Office Assistant
Premier Plus Urgent Care
10.2019 - 03.2020
Victim Advocate Assistant
Women’s Resource Center
06.2018 - 11.2018
Master of Science - Counseling Psychology
Northern Oklahoma State University
Master of Science - Psychology; Forensic Psychology
Southern New Hampshire University
Bachelor of Science - Criminal Justice; Restorative Justice/Investigation & Intelligence
University of Oklahoma
Associate of Science - Crime Victim & Survivor Services/General Education
Oklahoma State University
Diploma -
Enid High School
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