Emily Rios

Transported over 50 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.

• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
• Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.

• Monitored changes in clients' conditions to report concerns to supervisor.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Transported clients for medical and personal outings.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Supported families through difficult times by offering emotional support and education on important care tasks

• Completed pre- and post-trip bus inspections for safe passenger transportation
• Transported passengers safely along prescribed routes according to tight schedules.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Maintained Massachusetts driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

• Transported over 50 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
• Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
• Located and read airport monitors to determine arrival and departure information.

• Upheld high standards of professionalism and discretion when working with high-value clients.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Stowed passenger items with care and concern to avoid damage or displeasure with handling.
• Mapped efficient routes with minimal disruption to passengers or schedules.
• Vacuumed, cleaned and sanitized vehicles between customers.
• Checked in with dispatch service and updated with current location.