Emily Rodriguez
Weston,FL
Summary
Dedicated to offer friendly assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Committed to learning new tasks and considered highly motivated employee.
Overview
2
2
years of professional experience
Work History
Receptionist
Town Center Club
08.2022 - Current
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with members and updated member records.
- Responded to inquiries from callers seeking information.
- Collected deposits, fees and payments.
- Used quick response and dynamic service skills to build relationships with members, improving customer retention rate.
Cashier
Hungry Howie's
03.2022 - 01.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise for next shift.
- Maintaining cleanliness of store (wiping tables, cleaning windows, washing dishes, sweeping/mopping).
- Process phone orders in timely manner
- Takes and process customer orders into system.
- Process credit cards, takes cash and make correct change for customer payment.
- Tabulate data regarding bills, total amounts, restaurant expenses in system.
Education
Associate of Applied Science - Accounting
Broward College
Fort Lauderdale, FL06.2027
High School Diploma -
Cypress Bay High School
Weston, FL06.2023
Skills
- Customer Assistance
- Credit and Cash Transactions
- Hospitality Service
- Bilingual
- Public Speaking
- Customer service
- Spanish Interpreting
- Verbal and Written Communication
- Issue Resolution
- Presentation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Town Center Club
08.2022 - Current
Cashier
Hungry Howie's
03.2022 - 01.2023
Associate of Applied Science - Accounting
Broward College
High School Diploma -
Cypress Bay High School
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