Emily Rodriguez
Fontana,CA
Overview
8
8
years of professional experience
Work History
Server/Crew Trainer
4th & Mill
Rancho Cucamonga, CA
04.2022 - Current
- Provided customer service in a fast-paced restaurant and bar environment.
- Resolved customer concerns and supported team operations.
- Managed multiple tables and handled cash/card transactions.
- Trained new employees on service standards and daily operations.
Customer Service Representative Dispatcher
Ritz Plumbing
Los Angeles, CA
02.2021 - 09.2023
- Answered customer calls and scheduled plumbing service appointments.
- Coordinated technician dispatching and updated daily schedules.
- Maintained customer records and entered service details accurately.
- Assisted customers with appointment updates and service questions.
- Managed high call volume while maintaining strong attention to detail.
Beauty Advisor /Task Associate
Ulta Beauty Inc.
Rancho Cucamonga, CA
11.2019 - 12.2020
- Assisted customers with product recommendations and general support.
- Processed shipment, stocked inventory, and maintained store organization.
- Helped maintain visual standards and overall store presentation.
- Balanced customer service with operational and task-based responsibilities.
Sales/ Cash Wrap/ Processing & Floor Set Associate
PINK
Rancho Cucamonga, CA
08.2018 - 11.2019
- Handled register transactions accurately in a high-volume retail setting.
- Handled register transactions accurately in a high-volume retail setting.
- Processed shipment, stocked merchandise, and organized inventory.
- Assisted with floor sets and maintaining store presentation.
- Supported daily operations and resolved customer concerns professionally.
Education
High School Diploma -
Summit High School
Fontana, CA05-2018
Skills
- Customer Service
- Employee Training
- Dispatch Coordination
- Scheduling
- Cash Handling
- POS Systems
- Inventory Management
- Data Entry
- Time Management
- Microsoft Office
- Google Workspace
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Crew Trainer
4th & Mill
04.2022 - Current
Customer Service Representative Dispatcher
Ritz Plumbing
02.2021 - 09.2023
Beauty Advisor /Task Associate
Ulta Beauty Inc.
11.2019 - 12.2020
Sales/ Cash Wrap/ Processing & Floor Set Associate
PINK
08.2018 - 11.2019
High School Diploma -
Summit High School