Travis Tucker
Woodbridge
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
11
11
years of professional experience
Work History
Server/Crew Trainer
Firebirds Wood Fired Grill
Woodbridge
05.2021 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
Bar Manager
Not Your Average Joes
Woodbridge
05.2016 - 05.2021
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
Restaurant Manager
Crave American Kitchen & Sushi Bar
Bethesda
05.2014 - 05.2016
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Education
High School Diploma -
Woodbridge Senior High School
Woodbridge05-2002
Some College (No Degree) - Hospitality Administration And Management
Montgomery College
Rockville, MDSkills
- Customer service
- Menu knowledge
- Cash handling
- Food safety
- Upselling techniques
- Guest engagement
- Shift management
- Relationship management
- Quality control
- Task prioritization
Timeline
Server/Crew Trainer
Firebirds Wood Fired Grill
05.2021 - Current
Bar Manager
Not Your Average Joes
05.2016 - 05.2021
Restaurant Manager
Crave American Kitchen & Sushi Bar
05.2014 - 05.2016
High School Diploma -
Woodbridge Senior High School
Some College (No Degree) - Hospitality Administration And Management
Montgomery College