Emily Rogers
VIRGINIABEACH,VA
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
2
2
years of professional experience
Work History
Trainer
Chick-fil-A
Virginia Beach, VA
03.2025 - Current
- Facilitated hands-on training sessions to enhance employee skills and service quality.
- Provided ongoing support and mentorship to team members during their training journey.
- Oversaw onboarding processes to ensure smooth integration of new hires.
- Developed training materials for new team members in a fast-paced environment.
Restaurant Manger
Chick-fil-A
Virginia Beach, Virginia
12.2024 - Current
- Managed daily operations to ensure smooth restaurant functioning.
- Trained and supervised team members to improve customer service skills and enhance guest experience.
- Resolved customer complaints swiftly to maintain high levels of guest satisfaction and loyalty.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted regular staff meetings to communicate goals and expectations clearly.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Monitored food safety practices to ensure compliance with health regulations.
- Coordinated inventory management to ensure optimal stock levels and reduce waste.
- Handled financial transactions efficiently
- Managed stress effectively in high-pressure situations
- Retained important details for customer interactions
- Completed tasks efficiently under deadlines
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Can associate with different guests ensuring they feel welcomed and appreciated
- Great at describing things in different ways
Education
Homeschooled
Virginia Beach, Virginia09-2026
Skills
- Employee training
- Project management
- Guest experience
- Time management
- Team building
- Communication skills
Accomplishments
- I am an honors student, the top of my class, with a GPA of 4.3.
- Very well rounded and good with speech and words
- I was in a debate class for 4 years
Affiliations
- I like cooking, baking, and reading. I don’t try to keep to many hobbies..
References
References available upon request.
Timeline
Trainer
Chick-fil-A
03.2025 - Current
Restaurant Manger
Chick-fil-A
12.2024 - Current
Homeschooled