Emily Rosales
Pico Rivera,CA
Summary
Friendly and detail-oriented professional with experience in front desk, retail, and food service settings. Skilled in payment processing, team communication, and problem solving. Proven ability to support daily operations, restock supplies, and maintain smooth service during busy periods.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Crew Member
Cold Stone Creamery
Whittier, California
04.2025 - Current
- Greeted guests and provided friendly service
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Frosted cakes and cupcakes for display and customer orders, enhancing visual appeal and customer selection.
- Completed opening and closing tasks, ensuring efficient workstation setup, cleanliness, and adequate supply levels.
- Operated cash register and processed customer payments accurately
- Restocked toppings, syrups, cones, and packaging during busy shifts to maintain service flow and meet customer demand.
- Cleaned workstations and tools to ensure a sanitary environment for food preparation.
- Followed food safety procedures and handled ingredients properly
- Prepared ice cream creations with mix-ins, cones, and waffle bowls
Team Member
Victoria's Secret & PINK
Montebello, California
11.2025 - 02.2026
- Greeted customers and delivered friendly service on sales floor
- Assisted shoppers with bra fitting and product selection
- Replenished merchandise and maintained organized stockroom areas
- Folded, tagged, and presented apparel to brand standards
- Supported fitting room recovery and floor cleanliness throughout shifts.
- Merchandised displays to highlight Victoria's Secret and PINK collections
- Communicated with team members to support daily store operations
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve daily goals.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Front Desk Receptionist
Speechcom Children Speech Therapy
Redondo Beach, California
10.2022 - 07.2025
- Checked clients in and out for weekly sessions, ensuring smooth transitions and client readiness
- Collected payments and processed copayments
- Maintained and restocked cabinets with therapy material
- Assisted therapist with client sessions by preparing materials, providing support during sessions, and organizing follow-up tasks
- Maintained schedules for therapists and clients, optimizing appointment flow and reducing wait times
- Entered and organized data into electronic filing system
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2025
Skills
- Cash register operation
- Payment processing
- Customer service
- Order taking
- Stock replenishment
- Display preparation
- Sanitation practices
- Time management
- Team collaboration
- Problem solving
- Transport logistics
- Attention to detail
Certification
- Certified Esthetician
Timeline
Team Member
Victoria's Secret & PINK
11.2025 - 02.2026
Crew Member
Cold Stone Creamery
04.2025 - Current
Front Desk Receptionist
Speechcom Children Speech Therapy
10.2022 - 07.2025
High School Diploma -
El Rancho High School