Emily Ruiz
Highland,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive, hard-working attitude. Willingness to take on added responsibilities and motivate the team to reach team goals.
Overview
1
1
year of professional experience
Work History
Key Holder
Sock Harbor
10.2022 - 01.2023
- Enhanced customer experience by providing exceptional service and handling issues.
- Ensured accurate stock levels and timely replenishment of merchandise.
- Managed daily cash handling procedures, ensuring accuracy in transactions.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Shift Leader
Jamba Juice
02.2022 - 10.2022
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Ensured the team was following safety guidelines ans protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Baskin Robbins
09.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Enhanced team efficiency by communicating and working as a team.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
License - Phlebotomy
PhlebotomyUSA
Loma Linda, CA03.2023
High School Diploma -
Redlands East Valley High School
Redlands, CA06.2020
Skills
- Customer Service Management
- Staff Oversight
- Cash Handling
- Issue Resolution
- Inventory Counts
- Decision-making capabilities
- Team coordination
- Staff Training
- Time management
- Resource Management
Languages
Spanish
Full Professional
French
Limited Working
Volunteer Work
- Throughout my school years, I would spend my free time at our church The Holy Name of Jesus helping with events which included: prepping meals, prepping any space beforehand, hosting, serving, and assisting any families with their children.
- During high school, I was involved in a recycling club where we would help the school and motivate students to recycle by hosting events where we would clean areas or decorate recycling bins to increase awareness.
- During my school years, I would also help my school with beach cleanups where we would spend a specific amount of time at a beach filling up bags with trash and encourage others to get involved.
Timeline
Key Holder
Sock Harbor
10.2022 - 01.2023
Shift Leader
Jamba Juice
02.2022 - 10.2022
Team Member
Baskin Robbins
09.2021 - 12.2021
License - Phlebotomy
PhlebotomyUSA
High School Diploma -
Redlands East Valley High School
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