Emily Santin
San Antonio,TX
Summary
Knowledgeable about skincare and beauty treatments, with passion for learning and growing within this field. I bring understanding of customer service and attention to detail, ensuring high-quality experience for clients. Ready to use and develop skills in skincare and client care in a med spa role. Offering warm and approachable personality with natural talent for client relations. Knowledge of skincare principles and techniques, including facials and waxing. Dedicated to enhancing client well-being and satisfaction through personalized treatments. I am very ambitious and passionate about this field of work and believe in consistent skin treatments for one's health and wellness.
Overview
7
7
years of professional experience
Work History
Operations Manager
Santin Auto and Truck Repair Center
01.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Wax Specialist
European Wax Center
02.2018 - 01.2020
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
Education
Esthethics
The Salon Professional Academy
San Antonio, TX12-2017
High School Diploma -
East Central High School
San Antonio, TX05-2015
Skills
- Strong customer service
- Brazilian bikini wax trained
- Ingrown hair prevention
- Hygiene and cleanliness
- Multitasking and organization
- Extractions and pore cleansing
- Sanitization
- Eyebrow shaping and tinting
- Spa retail sales
- Problem-solving
- Operations management
- Customer service
- Planning and implementation
- Staff management
Timeline
Wax Specialist
European Wax Center
02.2018 - 01.2020
Operations Manager
Santin Auto and Truck Repair Center
01.2018 - Current
Esthethics
The Salon Professional Academy
High School Diploma -
East Central High School
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