Summary
Work History
Education
Skills
Timeline
Generic

Emily Sarpolus

Sterling Heights,MI

Summary

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Work History

Server

Polish Village Cafe
Hamtramck, MI
2021 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Server

Boston's Restaurant & Sports Bar
Shelby, MI
2014 - 2018
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Assisted in training new servers.

Server

Blufin Sushi
Grosse Pointe, MI
2018 - 2021
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Delivered food orders promptly and courteously.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.

Education

High School Diploma -

Adlai Stevenson High School
Sterling Heights, MI
06-2012

Skills

  • Exceptional Customer Service
  • Liquor, Wine, and Food Service
  • Strong Work Ethic
  • High-Volume Dining
  • Positive and Professional
  • Cash Handling
  • Table Bussing
  • Guest Engagement

Timeline

Server

Polish Village Cafe
2021 - Current

Server

Boston's Restaurant & Sports Bar
2014 - 2018

Server

Blufin Sushi
2018 - 2021

High School Diploma -

Adlai Stevenson High School
Emily Sarpolus