Emily Scalzo
Rice Lake,WI
Summary
Accomplished Personal Care Assistant from Consumer Direct Personal Care, adept in communication and fostering social skills. Demonstrated ability to enhance client well-being through empathetic, patient-focused care. Excelled in applying positive reinforcement and household chores assistance, ensuring client satisfaction and safety. Equipped with strong problem-solving abilities, willingness to learn, and excellent adaptability skills. Poised to contribute to a client's success and achieve positive results. Ready to tackle new challenges and complex objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Child Caregiver
Various
01.2009 - Current
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Personal Care Assistant
Consumer Direct Personal Care
05.2022 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Provided compassionate and patient-focused care to cultivate well-being.
Retail Worker
Kohls Department Store
11.2020 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
High School Diploma -
Rice Lake High School
Rice Lake, WITechnical Diploma - Substance Abuse Counseling
Northwoods Technical College
Rice Lake, WI04.2023
Skills
- Patience and understanding
- Hygiene and Cleanliness
- Household Chores Assistance
- Language skills
- Age-Appropriate Activities
- Positive Reinforcement
- Social Skills Teaching
- Light Housekeeping
Certification
The Columbia Suicide Severity Rating Scale
Timeline
Personal Care Assistant
Consumer Direct Personal Care
05.2022 - 09.2024
Retail Worker
Kohls Department Store
11.2020 - 01.2022
Child Caregiver
Various
01.2009 - Current
High School Diploma -
Rice Lake High School
Technical Diploma - Substance Abuse Counseling
Northwoods Technical College
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