Emily Scheffler
Trenton
Summary
Loan processing professional with proven track record of streamlining loan approval processes and ensuring regulatory compliance. Known for strong team collaboration and achieving results in fast-paced environments. Expertise in documentation, customer service, and adaptability to changing needs.
Experienced with managing loan processing from application to approval. Utilizes effective communication and organizational skills to coordinate with underwriters and clients. Track record of maintaining compliance and resolving issues efficiently.
Overview
6
6
years of professional experience
Work History
Sr. Loan Processor
Emortgage Funding
08.2024 - 03.2025
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Expedited funding process by closely collaborating with closing agents to resolve any outstanding issues promptly.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Handled any conditions sent from underwriting departments.
- Evaluated approvals against established bank and government lending standards.
- Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
Team Lead Mortgage Processor
People Driven Credit Union
07.2023 - 05.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Sr. Mortgage Loan Processor
United Mortgage Lending
01.2022 - 01.2023
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Delivered exceptional results under tight deadlines while maintaining a high standard of quality control throughout each stage of the loan process.
- Enhanced loan processing efficiency by streamlining documentation and verification procedures.
- Adapted quickly to changing market conditions, effectively adjusting workflow priorities based on fluctuating application volumes or regulatory shifts.
- Managed a large pipeline of loans, prioritizing tasks to ensure deadlines were met consistently.
Sr. Mortgage Loan Processor
Flagstar Bank
11.2018 - 01.2022
- Communicate with various companies to obtain appraisal, flood certificate, title commitment, pest report, and water test
- Review loans for compliance within state regulations
- Prepare proper disclosures and re-disclosures as required by regulations
- Implemented new procedures that improved efficiency and accuracy
- Successfully led a team to exceed sales goals while maintaining excellent customer service
Education
BA - Business Administration
Monroe Community College
Monroe, MiSkills
- Effective decision-making
- Data entry
- Data analysis
- Communication
- Problem-solving
- Microsoft Word
- Microsoft Excel
- Leadership abilities
Accomplishments
- Implemented new procedures that improved efficiency and accuracy.
- Successfully led a team to exceed sales goals while maintaining excellent customer service.
Roles And Responsibilities
- Communicate with various companies to obtain appraisal, flood certificate, title commitment, pest report, and water test.
- Review loans for compliance within state regulations.
- Prepare proper disclosures and re-disclosures as required by regulations.
Timeline
Sr. Loan Processor
Emortgage Funding
08.2024 - 03.2025
Team Lead Mortgage Processor
People Driven Credit Union
07.2023 - 05.2024
Sr. Mortgage Loan Processor
United Mortgage Lending
01.2022 - 01.2023
Sr. Mortgage Loan Processor
Flagstar Bank
11.2018 - 01.2022
BA - Business Administration
Monroe Community College
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