I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. I have a passion for social media and film making and editing.
Overview
3
3
years of professional experience
Work History
Sales Associate
Billabong
10.2023 - Current
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Shift Manager
ChillN Nitrogen Ice Cream
10.2020 - 08.2023
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoted a positive work environment through open communication and constructive feedback.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Sales Associate
Pure Barre
01.2022 - 05.2023
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Science - Integrated Public Relations And Advertising
University of South Florida
Tampa, FL
05.2026
Skills
Store Opening and Closing
Meeting Deadlines
Cash Register Operation
Excellent People Skills
Social Media Marketing
Strategic Planning
Email Marketing
Experienced Premier Pro
Creative Collaboration
Content Development
Graphic Design
Familiar with Canva
Recording Equipment
Broadcast Journalism
Broadcast Media
Story Editing
Creative Writing
Live Broadcasting
Audio Editing
Video Editing
Timeline
Sales Associate
Billabong
10.2023 - Current
Sales Associate
Pure Barre
01.2022 - 05.2023
Shift Manager
ChillN Nitrogen Ice Cream
10.2020 - 08.2023
Bachelor of Science - Integrated Public Relations And Advertising