Summary
Overview
Work History
Education
Skills
Martial Arts
Timeline
Generic

Emily Setiadi

Loma Linda,CA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

BoxLunch
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Skechers
10.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Cashier

Boba Tea House
06.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for credit card transactions
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Redlands High School
Redlands, CA
06.2022

Skills

  • Energy and Physical Stamina
  • Ability to Lift 50 Pounds
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Available Nights, Weekends and Holidays
  • Customer Service
  • Excellent People Skills
  • Safety and Cleanliness Standards
  • Teamwork and Collaboration

Martial Arts

Martial Arts has taught individuals to be disciplined, hardworking, and patient. For the twelve past years that I have put my own time into this sport, I was able to teach for five years to young students. Martial Arts has been a big part of my life, and it has not only taught me to be disciplined, hardworking, and patient, but it has also taught me to be a leader and to be self motivated. 

Timeline

Sales Associate

BoxLunch
05.2023 - Current

Sales Associate

Skechers
10.2022 - 05.2023

Cashier

Boba Tea House
06.2020 - 08.2020

High School Diploma -

Redlands High School

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Emily Setiadi