EMILY SIMONS
Seattle,WA
Summary
An outgoing and motivated employee with extensive experience at Espresso Stop, excelling in customer service and staff training. Proven ability to enhance operational efficiency through effective inventory management and quality control. Skilled in beverage preparation and POS processing, consistently delivering exceptional experiences that foster customer loyalty.
Overview
4
4
years of professional experience
Work History
Cidertender
Schilling Cider House
Seattle, Washington
01.2025 - Current
- Provided excellent customer service by engaging patrons and addressing needs.
- Maintained cleanliness and organization of the bar area during shifts.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
Barista Manager
Espresso Stop
Lakewood, WA
02.2022 - 04.2025
- Maintained cleanliness and organization of the coffee shop environment.
- Prepared and served a variety of coffee beverages to customers.
- Trained new baristas on drink preparation and customer service skills.
- Monitored inventory levels and restocked supplies as needed.
- Supervised daily operations and staff activities at a busy coffee shop.
Barista
Bigfoot Java
09.2021 - 01.2022
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and brewing equipment effectively.
- Handled cash transactions and processed payments accurately.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
International Baccalaureate -
Annie Wright Schools
Tacoma, WA05.2020
Some College (No Degree) - Immunology and Infectious Diseases
The Pennsylvania State University
University Park, PASkills
- Customer service
- Beverage preparation
- POS processing
- Inventory management
- Staff training
- Coffee knowledge
- Quality control
- Attention to detail
Timeline
Cidertender
Schilling Cider House
01.2025 - Current
Barista Manager
Espresso Stop
02.2022 - 04.2025
Barista
Bigfoot Java
09.2021 - 01.2022
International Baccalaureate -
Annie Wright Schools
Some College (No Degree) - Immunology and Infectious Diseases
The Pennsylvania State University
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