Emily Slaughter
Wichita
Summary
Detail-oriented Medical Assistant with expertise in HIPAA compliance, patient scheduling, and customer service. Proven ability to streamline patient care processes and enhance overall satisfaction.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Hylo Urgent Care
Wichita, KS
11.2025 - Current
- Assisted with patient intake, collecting medical histories and verifying insurance information.
- Administered prescribed medications and injections under the supervision of healthcare providers.
- Supported front desk operations by scheduling appointments and managing patient flow efficiently.
- Maintained cleanliness and organization of examination rooms to ensure a safe environment for patients.
- Supported healthcare providers during patient examinations and procedures.
- Managed appointment scheduling through electronic health record system efficiently.
- Educated patients on treatment plans and preventive care measures effectively.
- Conducted initial assessments including vital signs and basic lab tests accurately.
- Coordinated referrals to specialists, streamlining patient care processes.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Server
Papas On Lake
Conroe, TX
05.2024 - 07.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in training new staff on menu items and service protocols.
- Managed food and beverage orders efficiently, minimizing wait times for guests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Increased membership sales by developing and implementing effective sales strategies.
- Assisted sales team in pre-sales activities by providing expert advice on products'' warranties.
- Produced sales reports to monitor sales growth, aging and accounts receivable.
Medical Assistant
AFC Urgent Care
Wichita, KS
03.2023 - 05.2024
- Educated patients on treatment plans, medications, and follow-up care instructions effectively.
- Utilized electronic health record (EHR) systems to document patient interactions and update charts accurately.
- Coordinated laboratory tests and communicated results promptly to physicians and patients as needed.
- Collaborated with team members to streamline processes, enhancing overall patient care experience.
Education
No Degree - Science
Wichita State University
Wichita, KSNo Degree - Health Sciences
Western Governors University
Salt Lake City, UT06-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
- Payment processing
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Call center operations
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I like working with my hands and fixing things
- Graphic Design
- Participating in local clean-up initiatives
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Supporting STEM education initiatives and mentorship programs
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Web Development and Design
- Sustainable Tech Innovations
- Artificial Intelligence (AI) and Machine Learning
- Yoga
- High-Intensity Interval Training
- Team Sports
- Mindfulness Practices
- Historical Exploration
- Road Trips
Timeline
Medical Assistant
Hylo Urgent Care
11.2025 - Current
Server
Papas On Lake
05.2024 - 07.2025
Medical Assistant
AFC Urgent Care
03.2023 - 05.2024
No Degree - Science
Wichita State University
No Degree - Health Sciences
Western Governors University