Emily Smith
Lexington,NC
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Travel Agent
Spellbound Travel LLC
08.2024 - Current
- Researched and recommended travel itineraries tailored to client preferences and budgets.
- Coordinated travel arrangements including flights, accommodations, and car rentals efficiently.
- Managed client inquiries, providing timely responses and personalized service to enhance satisfaction.
- Utilized travel booking systems to secure reservations and maintain accurate records of transactions.
Delivery Driver
Chick Fill A
05.2023 - 10.2023
- Delivered food orders promptly and efficiently, ensuring customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained accurate records of deliveries and payments for accountability.
- Communicated effectively with team members to coordinate order preparation.
Preschool Teacher
Noah's Playloft Preschool
02.2022 - 10.2022
- Developed engaging lesson plans to foster early childhood learning and development.
- Implemented age-appropriate activities to promote social, emotional, and cognitive growth.
- Facilitated a safe and inclusive classroom environment for diverse student needs.
- Collaborated with parents to support children's educational progress and well-being.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
Dental Assistant
Salisbury Pediatric Dentistry
09.2021 - 01.2022
- Assisted dentists in performing pediatric procedures, ensuring patient comfort and safety.
- Prepared examination rooms with necessary instruments and tools for efficient workflow.
- Educated parents on oral hygiene practices to promote children's dental health.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Coordinated scheduling of appointments, optimizing daily patient flow and reducing wait times.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
IT Service Assistant
Johnson & Wales University
10.2019 - 03.2020
- Provided technical support for hardware and software issues, ensuring timely resolution for end-users.
- Assisted in system configuration and deployment of IT services to enhance operational efficiency.
- Documented troubleshooting procedures and solutions to improve knowledge base for future reference.
- Enhanced system efficiency by performing regular software updates and hardware maintenance.
Food Service Worker /Event Caterer
SSA at NC Zoo
01.2017 - 03.2020
- Managed food preparation and assembly for high-volume service operations.
- Ensured compliance with health and safety regulations in food handling.
- Trained new staff on operational procedures and customer service standards.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
Food Service Worker
Studio Movie Grill
12.2019 - 02.2020
- Prepared and served food items in compliance with safety and sanitation standards.
- Assisted customers with menu selections, enhancing guest satisfaction through excellent service.
- Maintained cleanliness of dining areas and kitchen, ensuring operational efficiency during peak hours.
- Trained new staff on food preparation techniques and safety protocols to ensure consistency in quality.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Fresh Food Chef
Harris Teeter
05.2019 - 09.2019
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior staff in culinary techniques and food preparation standards.
- Developed seasonal menus, incorporating local ingredients to enhance flavor profiles.
- Streamlined inventory management processes, reducing waste through effective portion control.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Team Member
Chick Fil A
11.2017 - 03.2018
- Delivered exceptional customer service in high-volume fast-paced environment.
- Assisted in maintaining cleanliness and organization of dining and kitchen areas.
- Handled cash register transactions accurately while ensuring customer satisfaction.
- Implemented suggestions for improving workflow, resulting in faster service times.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cook
Sir Pizza
08.2015 - 03.2017
- Prepared diverse menu items in accordance with established recipes and quality standards.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Trained new staff on cooking techniques and kitchen protocols to enhance team performance.
- Streamlined food preparation processes, reducing waste and improving service speed.
- Provided exceptional customer service by addressing dietary needs and preferences effectively.
Education
High School Diploma -
Southwestern Randolph High School
Asheboro, NCCertificate - EMT
Randolph Community College
Asheboro, NCNo Degree - Culinary Arts
Johnson & Wales University
Charlotte, NCNo Degree - Early Childhood Education
Rowan Cabarrus Community College
Salisbury, NCAssociate of Applied Science - Criminal Justice
Randolph Community College
Asheboro, NC07-2026
Certificate - Dental Assisting
Sunrise School of Dental Assisting
Greensboro, NC09-2021
Skills
- Strong teamwork
- Cash handling expertise
- Verbal and written communication
- Guest experiences
- Desktop technical support
- Network troubleshooting
- Help desk operations
Timeline
Travel Agent
Spellbound Travel LLC
08.2024 - Current
Delivery Driver
Chick Fill A
05.2023 - 10.2023
Preschool Teacher
Noah's Playloft Preschool
02.2022 - 10.2022
Dental Assistant
Salisbury Pediatric Dentistry
09.2021 - 01.2022
Food Service Worker
Studio Movie Grill
12.2019 - 02.2020
IT Service Assistant
Johnson & Wales University
10.2019 - 03.2020
Fresh Food Chef
Harris Teeter
05.2019 - 09.2019
Team Member
Chick Fil A
11.2017 - 03.2018
Food Service Worker /Event Caterer
SSA at NC Zoo
01.2017 - 03.2020
Cook
Sir Pizza
08.2015 - 03.2017
High School Diploma -
Southwestern Randolph High School
Certificate - EMT
Randolph Community College
No Degree - Culinary Arts
Johnson & Wales University
No Degree - Early Childhood Education
Rowan Cabarrus Community College
Associate of Applied Science - Criminal Justice
Randolph Community College
Certificate - Dental Assisting
Sunrise School of Dental Assisting