Personable and organized with strong interpersonal and communication skills, adept at creating welcoming and efficient environment. Possesses knowledge of customer service principles and proficiency in managing multi-line phone systems and scheduling software. Committed to enhancing operational efficiency and ensuring positive client experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Administrator
Southern Highlands Fitness Center
08.2024 - Current
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained high quality health and safety practices by keeping all equipment and work stations clean and in optimal repair.
Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Exceeded client expectations through personalized attention, delivering solutions tailored to individual needs.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, Nevada
05-2024
Skills
Customer service focus
Listening skills
Cash handling
Exceptional communication
Conflict management
Team collaboration
Certification
ISSA Certified Personal Trainer - November 2024
TPI Professional Certification - In Progress
Interests
Top Competitor for World Long Drive, ULD, and ZLD
Working towards certification in golf swing training
Enjoy participating in golf for overall physical and mental well-being
Committed to improving personal fitness through regular personal training and golf training
Timeline
Front Desk Administrator
Southern Highlands Fitness Center
08.2024 - Current
High School Diploma -
Desert Oasis High School
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