Emily Solorzano
Houston,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Wendy's LLC
Houston, TX
06.2024 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Refresqueria Tropimix
Houston, Texas
09.2023 - 06.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Elsik Highschool
12601 High Star Dr Houston,Texas,7707205-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Staff mentoring
- Cleaning and sanitizing
- Work ethic and integrity
- Cash handling expertise
- Online orders preparation
- Customer relations
- Payment processing
Certification
- Texas Food Handler's Certificate
Timeline
Cashier
Wendy's LLC
06.2024 - Current
Cashier
Refresqueria Tropimix
09.2023 - 06.2024
High School Diploma -
Elsik Highschool
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