Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Emily Spangler

Lakeland Police Department
Lakeland,FL
1
Certification
9
years of professional experience

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Emergency Communications Specialist

3 Years 10 Months
Lakeland Police Department | 12.2022 - Current
  • Managed emergency communication systems to ensure timely and accurate information dissemination.
  • Coordinated response efforts during critical incidents, facilitating collaboration among various agencies.

911 Telecommunicator

9 Months
Polk County Sheriff's Office | 09.2021 - 06.2022
  • Read system maps and caller information, and documented details in system.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Nurse Intern

2 Years 3 Months
Lakeland Regional Health | 04.2019 - 07.2021
  • Maintained continuity of care by communicating changes in patient condition with physicians, family members and other care team members.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Receptionist

1 Year 9 Months
Jahna Chiropractic | 07.2017 - 04.2019
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Education

Associate of Arts - Liberal Arts And General Studies

Polk State College | Winter Haven, FL | 06.2014

High School Diploma

Lake Wales Senior High School | Lake Wales, FL | 06.2012
  • 4.2 GPA
  • Ranked in Top 5% of class

Skills

Cross-Departmental Teamwork
Active Listening
Prioritizing Situations
Critical Thinking
Customer Service
Microsoft Office
Computer Skills

Certification

  • PST - Public Safety Telecommunicator
  • First Aid/CPR Certified

Timeline

Emergency Communications Specialist

Lakeland Police Department
12.2022 - CurrentRead More

911 Telecommunicator

Polk County Sheriff's Office
09.2021 - 06.2022Read More

Nurse Intern

Lakeland Regional Health
04.2019 - 07.2021Read More

Receptionist

Jahna Chiropractic
07.2017 - 04.2019Read More

Polk State College

Associate of Arts from Liberal Arts And General Studies
Read More

Lake Wales Senior High School

High School Diploma
Read More
Emily Spangler