Amy Speth
Biloxi,MS
Summary
Outgoing and hardworking property manager, accustomed to working with residents to address needs, maintain properties, and drive profit and occupancy success. Skilled manager with experience in operational and team leadership and maintaining a results-focused and quality-driven approach to the industry.
Overview
10
10
years of professional experience
Work History
Property Manager
Adcock Properties
Long Beach , MS
11.2023 - Current
- Prepared monthly and weekly reports detailing financial performance data, such as revenue growth, expenses incurred.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Created training materials and conducted employee training sessions for new property managers and assistant managers.
Assistant Property Manager
Adcock Properties
Biloxi, MS
08.2022 - 11.2023
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Conducted market research to determine competitive rental rates for properties.
- Processed applications received from prospective tenants verifying credit history, employment status.
Account Manager
Waitr Inc.
Gulfport, Mississippi
02.2019 - 08.2022
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Provided clear business insight and market knowledge to drive solutions to meet customers' business objectives.
- Negotiated agreements with clients for pricing and logistics.
- Developed strategic growth plans for new and existing customers.
- Sought out key decision-makers and tailored solutions to address business challenges.
Leasing Professional
Lincoln Property Management
Biloxi, MS
06.2015 - 08.2017
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Conducted background checks on applicants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Checked rental eligibility by following company's verification process.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Received rent payments and tracked transactions in accounting software.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ05.2013
Associate of Arts - Elementary Education
University of Phoenix
Tempe, AZ03.2010
2024 Manager of the Year Award
Greater Gulf Coast Apartment Association
Skills
- Proficient in Rent Manager software
- Proficient in Realpage Software
- Knowledgeable in Yardi software
- Maintaining resident retention
- Marketing and advertising
- Occupancy management
- Delinquency management
- Event planning and execution
- Skilled in leasing operations
- Exceptional oral and written communication skills
- Fair housing laws
- Google Suite Proficient
- Microsoft Suite proficient
Timeline
Property Manager
Adcock Properties
11.2023 - Current
Assistant Property Manager
Adcock Properties
08.2022 - 11.2023
Account Manager
Waitr Inc.
02.2019 - 08.2022
Leasing Professional
Lincoln Property Management
06.2015 - 08.2017
Bachelor of Science - Psychology
University of Phoenix
Associate of Arts - Elementary Education
University of Phoenix
2024 Manager of the Year Award
Greater Gulf Coast Apartment Association
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