Emily Stone
National Park
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Supervisor
CosmoProf
Cherry Hill
01.2025 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Responded to customer questions regarding products, prices and availability.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Implemented quality control measures, significantly reducing error rates.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Complied with company policies, objectives and communication goals.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Laborer
Ramar construction
Lawnside
05.2020 - 08.2024
- Installed insulation into walls using blow guns or similar tools while adhering to safety guidelines.
- Worked with team members to ensure efficient workflow throughout the day.
- Stacked and arranged products on pallets according to size and weight requirements.
- Performed regular checks of equipment for proper operation and safety compliance.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Transported heavy items from one location to another using hand trucks or carts.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Repaired damaged drywall sections including taping joints and applying texture coats as needed.
- Poured concrete foundations for structures such as buildings or bridges according to blueprints provided.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Completed variety of physical labor tasks.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Housekeeper
Hampton Inn By Hilton
Blackwood
04.2022 - 06.2023
- Followed safety procedures when handling hazardous materials.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Observed proper use of chemicals when cleaning various surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Provided information about hotel services upon request from guests.
- Responded to requests from guests regarding housekeeping needs.
- Organized closets with hangers for guests' clothing items.
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the hotel lobby and public restrooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Assisted in laundry services including washing, drying, and folding linens.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
Certificate of Technical Studies - Cosmetology
Pb Cosmetology
Gloucester City, NJ05-2015
High School Diploma -
Lindenwold High School
Lindenwold, NJ06-2009
Some College (No Degree) - Nursing
Camden County College
Blackwood, NJSkills
- Employee training
- Operational policy development
- Inventory management
- Quality control
- Customer service
- Workflow coordination
- Team leadership
- Conflict resolution
- Process improvement
- Time management
- Route optimization
- Vehicle inspection
- Safety compliance
Languages
Spanish
Professional
Timeline
Supervisor
CosmoProf
01.2025 - Current
Housekeeper
Hampton Inn By Hilton
04.2022 - 06.2023
Laborer
Ramar construction
05.2020 - 08.2024
Certificate of Technical Studies - Cosmetology
Pb Cosmetology
High School Diploma -
Lindenwold High School
Some College (No Degree) - Nursing
Camden County College