Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Emily Swartz

Mishawaka,Indiana

Overview

1
1
Certification
8
8
years of professional experience

Work History

Certified 911 Public Safety Telecommunicator

Indiana State Police
Elkhart, Indiana
04.2024 - Current
  • Operated radio communications to coordinate response efforts with law enforcement agencies
  • Maintained accurate records of all calls and dispatched units efficiently
  • Provided clear instructions to callers during crisis situations to ensure safety
  • Managed stressful situations calmly while prioritizing multiple emergency requests

Intern

Indiana State Police
09.2023 - 12.2023
  • Observe daily duties of Indiana State Police employees

Nanny

08.2021 - 08.2023
  • Chaperone children’s activities, drive to and from events, prepare meals
  • Maintained a safe and nurturing environment

Server

Jesus Latin Grill
08.2020 - 08.2021
  • Greet and serve customers
  • Delivered food and drinks to tables promptly and courteously

Server

Prized Pig Restaurant
09.2019 - 03.2020
  • Greet and serve customers
  • Provided excellent customer service in a fast-paced dining environment

Lifeguard, Receptionist, and Childcare Attendant

Knollwood Country Club
Granger, Indiana
01.2019 - 09.2019
  • Monitored swimming areas for safety and compliance with guidelines.
  • Managed phone calls and directed inquiries to appropriate staff/departments
  • Greeted members and guests and provided assitance when needed
  • Supervised children during recreational activities and ensured safety
  • Organized educational activities

Server

Hubbard Hill Retirement Home
08.2018 - 12.2018
  • Took orders from residents and served them their meals

Education

Bachelor of Science - Criminal Justice, Sociology

Purdue University Northwest
Hammond, IN
12-2023

Core 40 Diploma -

Mishawaka High School
Mishawaka, IN
06-2019

Elkhart Area Career Center Law Enforcement
Elkhart, IN
06-2018

Skills

  • Adaptability
  • Critical thinking
  • Decision making
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Outstanding communication skills
  • Interpersonal and social skills
  • Flexible schedule
  • Complex Problem-solving
  • Professionalism and etiquette
  • Verbal and written communication

Certification

  • Emergency Medical Dispatch
  • Public Safety Telecommunicator
  • Red Cross CPR Certified

Awards

  • Alpha Phi Sigma, Criminal Justice Honor Society, 2023
  • Dean’s List, 2019 - 2023
  • Honor Roll, 2017 - 2018

Timeline

Certified 911 Public Safety Telecommunicator

Indiana State Police
04.2024 - Current

Intern

Indiana State Police
09.2023 - 12.2023

Nanny

08.2021 - 08.2023

Server

Jesus Latin Grill
08.2020 - 08.2021

Server

Prized Pig Restaurant
09.2019 - 03.2020

Lifeguard, Receptionist, and Childcare Attendant

Knollwood Country Club
01.2019 - 09.2019

Server

Hubbard Hill Retirement Home
08.2018 - 12.2018

Bachelor of Science - Criminal Justice, Sociology

Purdue University Northwest

Core 40 Diploma -

Mishawaka High School

Elkhart Area Career Center Law Enforcement
Emily Swartz