Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Thompson

Higganum

Summary

Dynamic and dedicated professional with experience as a Childcare Teacher at HK Cubs, skilled in customer service and problem-solving. Proven ability to foster strong relationships with families and enhance student success. Adept at managing high-stress situations, ensuring satisfaction, and promoting a positive environment.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in sales associate role.

Overview

4
4
years of professional experience

Work History

Childcare Teacher

HK Cubs
02.2024 - Current
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.

Sales Associate

Gap Outlet
09.2023 - 03.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Banana Republic Factory Store
04.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Sport Management

Southern Connecticut State University
New Haven, CT
12-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Childcare Teacher

HK Cubs
02.2024 - Current

Sales Associate

Gap Outlet
09.2023 - 03.2024

Sales Associate

Banana Republic Factory Store
04.2021 - 09.2021

Bachelor of Science - Sport Management

Southern Connecticut State University
Emily Thompson