EMILY TIBERI
Chesapeake Inn Restaurant
Cecilton,MD
17
years of professional experience
Server Bartender serving high-volume dining guests with accurate POS order handling, menu guidance, and timely food delivery. Resolves complaints quickly, supports peak-hour table flow, and coordinates with kitchen staff to keep service moving. Also assists with staff training by training all new servers in hiring seasons and service standards that improve guest satisfaction and repeat visits.
Work History
Server Bartender
7 Years 2 Months- Handle 100’s of guest orders weekly through point-of-sale systems with speed and accuracy.
- Serve large groups efficiently during peak hours, maintaining attentive service and smooth table flow.
- Recommend menu items based on guest preferences and dietary restrictions to support upselling and informed choices.
- Train new servers on restaurant protocols and service standards to strengthen consistency across shifts.
- Coordinate with kitchen staff to keep food preparation and delivery timely during busy service periods.
- Contribute to team meetings focused on service quality and operational efficiency improvements.
Bar Manager
1 Year 1 Month- Resolved Multiple customer complaints weekly to maintain a positive guest experience and encourage repeat visits.
- Managed daily bar operations and supported health and safety compliance across service shifts.
- Trained and supervised bartenders on mixology techniques, customer service standards, and shift supervision.
- Oversaw inventory management, including stock control, supply ordering, and inventory management.
- Developed creative cocktail menus to improve guest engagement and reflect menu knowledge.
- Used Point-of-sale systems and cash handling to support smooth service and accurate end-of-shift reconciliation.
Long Term Care Pharmacy Technician
2 Years 6 Months- Collaborated with healthcare providers to verify prescription accuracy and completeness before dispensing.
- Assisted pharmacists with medication preparation and compounding tasks in a fast-paced pharmacy setting.
- Managed inventory levels and organized stock for timely medication access across the pharmacy.
- Trained new pharmacy staff on operational procedures and customer service standards while resolving questions effectively.
- Maintained a clean, organized work environment in compliance with safety regulations.
Server Manager
6 Years 5 Months- Managed daily restaurant operations in a fast-paced environment to keep service running smoothly.
- Trained and supervised staff on restaurant policies and service standards to strengthen customer service.
- Implemented onboarding programs for new hires to build consistency in daily restaurant procedures.
- Enforced health and safety regulations across dining and kitchen areas to support a clean workplace.
- Verified shift coverage and adjusted staffing plans to keep service coverage steady throughout the week.
Education
Bohemia Manor High School
Skills
Point-of-sale systems
Cash handling
Inventory management
Food safety regulations
Operational efficiency
Shift supervision
Staff training
Performance improvement
Scheduling coordination
Complaint resolution
Customer upselling
Relationship management
Menu knowledge
Approachable & Willing to help Others
Customer service standards
Stock control
Health and safety compliance
Bar operations
Timeline
Server Bartender
Chesapeake Inn Restaurant
09.2019 - CurrentRead More
Bar Manager
Bayard House Restaurant
08.2018 - 09.2019Read More
Long Term Care Pharmacy Technician
Northside Pharmacy
02.2016 - 08.2018Read More
Server Manager
Grotto Pizza
05.2009 - 10.2015Read More
Bohemia Manor High School
Bohemia Manor High School
Read More