EMILY TORRES
Freeport
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant/Receptionist
Law Offices of Jason A. Greenberg
Freeport, NY
03.2026 - Current
- Maintained confidential client databases, updated contact details and logged access per firm retention policy.
- Answered multi-line phone system, routed client calls and recorded concise voicemails summaries.
- Proceeded incoming legal mail and scanned filings into their case-management system for attorney review.
- Communicate with auto insurances to retrieve necessary records for clients.
Care Consultant
Link Home Care
South Ozone Park, United States
01.2020 - 07.2020
- Processed and managed daily referrals received from sources such as hospitals, nursing homes, and field representatives and assists with patient eligibility while guiding them through CDPAP enrollment process.
- Reviewed rules and regulations with clients and their caregiver and provided them with all necessary information prior to enrollment.
- Confirmed insurance eligibility and assisted with Medicaid applications when needed.
Front Desk Receptionist
Link Home Care
South Ozone Park, NY
03.2019 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Performed a variety of clerical and data entry tasks and all duties as assigned.
- Scheduled home visits for new patients with Link Home Care field representatives.
Daycare Assistant
Alyssa And Friends Daycare
Brooklyn, United States
11.2012 - 12.2018
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Kept records on individual children, including daily observations, assessments and information about activities, meals served, and medication administered.
Education
Bachelor of Arts - Sociology And Anthropology
Dowling College
Oakdale, NY01-2015
Skills
- Bilingual (Spanish)
- Administrative and Office Support
- Calm and Effective Under Pressure
- Ability to work independently, maintain confidentiality of information and meet deadlines
Certification
Teacher Assistant Certification Level I
Timeline
Office Assistant/Receptionist
Law Offices of Jason A. Greenberg
03.2026 - Current
Care Consultant
Link Home Care
01.2020 - 07.2020
Front Desk Receptionist
Link Home Care
03.2019 - 01.2020
Daycare Assistant
Alyssa And Friends Daycare
11.2012 - 12.2018
Bachelor of Arts - Sociology And Anthropology
Dowling College