Emily Trejo
Lemon Grove,CA
Summary
To obtain a position within a company who strives to better themselves everyday. Authorized to work in the US for any employer
Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Spanish with solution-oriented approach.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
RISE Physical Therapy
El Cajon, CA
05.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Kept accounts in balance and ran daily reports to verify totals.
Front Desk Receptionist
Acuity Eye Group
San Diego, CA
08.2019 - 10.2020
- Greeting patients and checking them in or out
- Accepting deliveries
- Collecting payments
- Handling insurance
- Answering inquiries and assisting the executive staff
Resident Assistant
Elmcroft | Eclipse Senior Living
04.2018 - 10.2019
- Grooming, Showering, Dressing, Feeding), Assistance with
- Incontinence care, Charting of all ADL's, Helping with Mobility and Range of Motion, House Keeping duties as needed
- Alzheimer and Dementia experience.
Education
High School Diploma -
Garfield High School
San Diego, CA02.2018
Skills
- Caregiving
- Memory Care
- Retail sales
- Customer service
- Medical receptionist (2 years)
- Insurance verification (1 year)
- Medical office experience
- Excellent Communication
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Attention to Detail
- Good Telephone Etiquette
- MS Office
- Organization and Time Management
- Interpersonal Communication
- Planning and Coordination
- Analytical and Critical Thinking
- Written Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Do one thing every day that scares you.
Anonymous
Timeline
Front Desk Receptionist
RISE Physical Therapy
05.2022 - Current
Front Desk Receptionist
Acuity Eye Group
08.2019 - 10.2020
Resident Assistant
Elmcroft | Eclipse Senior Living
04.2018 - 10.2019
High School Diploma -
Garfield High School
Similar Profiles
Doris NazarianDoris Nazarian
Owner at DO RISE PHYSICAL THERAPYOwner at DO RISE PHYSICAL THERAPY
Brittany CasarezBrittany Casarez
Office Manager at Rise Physical TherapyOffice Manager at Rise Physical Therapy
Audrey JimenezAudrey Jimenez
Physical Therapy Clinical Student at RISE Physical TherapyPhysical Therapy Clinical Student at RISE Physical Therapy
Derek LeeDerek Lee
Owner and Physical Therapist at Rise Physical TherapyOwner and Physical Therapist at Rise Physical Therapy
David MoyaDavid Moya
Telecommunications Technician at Tel Tech PlusTelecommunications Technician at Tel Tech Plus