EMILY TROSCLAIR
Realty Trust Group
KNOXVILLE,TN
1
Language
7
years of professional experience
Reliable and personable, with a background in customer service and clear communication. Experienced in fast-paced environments, balancing multiple priorities while keeping things accurate and the person in front of them actually taken care of. Works well as part of a team and adapts quickly when the day doesn't go as planned. Dependable, hardworking, and genuinely good with people.
Work History
LEGAL ASSISTANT
1 Year 8 Months- Organized legal documents and case files for efficient retrieval and reference.
- Conducted legal research to support ongoing cases and ensure compliance with regulations.
- Assisted attorneys in preparing for trials, hearings, and client meetings.
- Drafted correspondence, pleadings, and other legal documents with precision and attention to detail.
Server
1 Year 8 Months- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Managed multiple tables efficiently while maintaining high standards of service quality.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Trained new servers on menu offerings, service protocols, and point-of-sale systems.
GOVERNMENT PURCHASE CARD PROGRAM COORDINATOR
5 Months- Managed GPC program for 300 cardholders, ensuring compliance with policies and enhancing operational efficiency.
- Audited transactions to identify discrepancies, minimizing compliance risks and improving overall transaction accuracy.
- Provided expert support to cardholders, resolving issues promptly to maintain program integrity and user satisfaction.
- Guided cardholders with expert support, resolving issues swiftly and effectively.
- Worked remotely to support team objectives and communication.
LEGAL RESEARCHER AND ASSISTANT
1 Year 1 Month- Conducted in-depth legal research on case law, statutes, and regulations, enabling attorneys to develop effective legal strategies and arguments.
- Drafted legal documents, including briefs, memoranda, and pleadings, ensuring accuracy and adherence to relevant legal principles.
- Assisted in trial preparation by organizing evidence, coordinating witness interviews, and managing case files, enhancing courtroom readiness.
- Assisted in the preparation for trial by organizing evidence, coordinating witness interviews, and managing case files to facilitate smooth courtroom proceedings.
- Worked remotely to support team objectives and maintain communication with colleagues.
LEGAL ASSISTANT
1 Year 2 Months- Prepared and submitted court documents through OJIN, Oregon's court docketing system.
- Managed and organized client files in Defender Data, ensuring records and discovery were up to date and accessible.
- Conducted legal research to support assigned cases and coordinated with Clatsop County Jail and Police Department to ensure timely information flow.
- Transcribed video evidence to enhance case preparation and support legal team with accurate documentation.
- Provided administrative support to supervising attorney, streamlining workflow and enhancing case management efficiency.
EXECUTIVE ASSISTANT
1 Year 2 Months- Assisted Associate Deputy Chief of Business Operations during four-month detail, strengthening strategic planning and decision-making capabilities.
- Maintained accurate records and personnel files for a team of 40 Procurement Management staff, ensuring confidentiality and regulatory compliance.
- Co-authored and updated employee onboarding handbook, conducting policy research and analysis to create a comprehensive new hire guide.
- Conducted rapid research and analysis to develop high-quality communications materials, contributing to effective organizational communication strategies.
- Collaborated on the co-authorship and update of an employee onboarding handbook, conducting detailed policy research and analysis for a comprehensive new hire guide.
- Planned and co-facilitated virtual staff events and trainings via Microsoft Teams Live, ensuring engaging and productive experiences for participants.
VOLUNTEER
1 Year 1 Month- Collaborated with government officials to establish community training groups, enhancing educational opportunities through adult teaching methods and inclusive practices.
- Collaborated with government officials to establish community training groups, implementing adult teaching methods and inclusive practices to enhance education opportunities for all community members.
- Instructed business and computer literacy courses, fostering local economic growth and empowering community members.
- Led and executed development projects in rural communities, meticulously documenting outcomes for future evaluation and ensuring sustainability.
- Guided community members in identifying and accessing financial resources, facilitating grant writing processes to secure funding for various projects.
- Held leadership positions on three committees: Volunteer Advisory Board, Gender Committee, and Communications Committee.
Education
BACHELORS OF SCIENCE - JOURNALISM
Skills
File organization
Microsoft office
Scheduling/Planning
Exceptional customer service
Legal research
Cash handling
Scheduling
Strong work ethic
Guest engagement
LANGUAGES
English(Native),Spanish(Highly proficient).
Section name
- KNOXVILLE, TN
- ERTROSCLAIR@GMAIL.COM
- +1 304-382-4889
Timeline
LEGAL ASSISTANT
Realty Trust Group
04.2024 - 12.2025Read More
GOVERNMENT PURCHASE CARD PROGRAM COORDINATOR
United States Forest Service
11.2023 - 04.2024Read More
Server
Babalu Tapas & Tacos
10.2023 - 06.2025Read More
LEGAL RESEARCHER AND ASSISTANT
Freelance
10.2022 - 11.2023Read More
LEGAL ASSISTANT
North Coast Public Defender
08.2021 - 10.2022Read More
EXECUTIVE ASSISTANT
United States Forest Service
08.2020 - 10.2021Read More
VOLUNTEER
United States Peace Corps
03.2019 - 04.2020Read More
West Virginia University
BACHELORS OF SCIENCE from JOURNALISM
Read More