Emily Vargas
Dayton,OH
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
17
17
years of professional experience
Work History
Field Office Manager
Austin Industrial
2023.02 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Optimized payroll processing systems for accuracy, timeliness, and regulatory compliance.
- Efficiently processed payroll information for builder team members to ensure accurate compensation.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Business Owner
Ohana’s Neighborhood Bar
2018.09 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
Optician
Midwest Vision Clinic
2015.02 - 2020.03
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Office Manager
Dennis Y Nakatani Od Inc.
2007.01 - 2011.11
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
- Assisted in reducing patient wait times by efficiently managing appointment scheduling and front desk operations.
- Optimized workflow efficiency within the department using strong organizational skills when prioritizing tasks under tight deadlines.
- Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
Education
General Studies -
Riverside County High School
Palm Desert, CA06.2006
Skills
- Operations Management
- Human Resources
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Problem Resolution
- Professional and Courteous
- Work Planning and Prioritization
- Scheduling and Coordinating
- Customer Relationship Management
- Hiring and Training
- Training and Development
- Goal Setting
- Good Judgment
- Staff Management
- Documentation And Reporting
- Strategic Planning
- Employee Coaching and Mentoring
- Schedule Management
- MS Office
- Administration and Reporting
- Onboarding and Orientation
- Cost Control
- Budget Management
- Business Planning
- Financial Management
- Business Administration
- Human Resources Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Office Manager
Austin Industrial
2023.02 - Current
Business Owner
Ohana’s Neighborhood Bar
2018.09 - Current
Optician
Midwest Vision Clinic
2015.02 - 2020.03
Office Manager
Dennis Y Nakatani Od Inc.
2007.01 - 2011.11
General Studies -
Riverside County High School