Emily Villanueva
Mineola,TX
Summary
Dependable, attention to detail, and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Shift Leader
Pizza Hut
Mineola, TX
02.2024 - Current
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Conducted assessments to determine skill gaps of existing personnel.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Evaluated employee performance, delivering individualized feedback and praise.
Education
High School Diploma -
Mineola High School
Mineola, TX05-2024
Skills
- Training Assistance
- Client Service
- Shift checklists
- Quality Inspections
- Positive attitude
Timeline
Shift Leader
Pizza Hut
02.2024 - Current
High School Diploma -
Mineola High School