Emily Waugh
Darlington,IN
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
4
4
years of professional experience
Work History
Registration Representative
Valley Oaks Health
Lafayette, IN
01.2026 - Current
- Managed patient registration process, ensuring accurate data collection and verification.
- Facilitated effective communication between patients and healthcare providers to enhance service delivery.
- Utilized electronic health record systems for efficient information management and retrieval.
- Assisted in resolving patient inquiries and concerns, fostering positive customer experiences.
- Collected demographic and insurance information from patients.
Receptionist
The Back Porch Salon
Frankfort, IN
03.2024 - 11.2025
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted visitors and provided them with assistance.
RBT
Kids Count Therapy
Crawfordsville, Indiana
04.2023 - 01.2024
- Communicated effectively with families about their child's progress in therapy sessions.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
- Implemented interventions outlined in behavior plans with precision and accuracy.
Paraprofessional
Clinton Prairie School
Frankfort, IN
03.2022 - 04.2023
- Created and maintained positive relationships with students, parents, and colleagues.
- Maintained accurate records of student grades and academic progress reports.
- Conducted one-on-one tutoring sessions with struggling students when needed.
CNA
IU Health Arnett Hospital
Lafayette, IN
10.2021 - 07.2022
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
High School Diploma -
The Crossing
Frankfort, IN12-2021
Skills
- Office Management
- Administrative Support
- Scheduling
- Service-oriented mindset
- Calendar Management
- Office Administration
- Maintaining confidentiality
- HIPAA compliance
- Basic Life Support
- Compassion and Empathy
Timeline
Registration Representative
Valley Oaks Health
01.2026 - Current
Receptionist
The Back Porch Salon
03.2024 - 11.2025
RBT
Kids Count Therapy
04.2023 - 01.2024
Paraprofessional
Clinton Prairie School
03.2022 - 04.2023
CNA
IU Health Arnett Hospital
10.2021 - 07.2022
High School Diploma -
The Crossing