Yessenia De la Garza
Pharr
Overview
20
20
years of professional experience
Work History
Registration Representative
DHR Health
McAllen
09.2021 - Current
- Registered and pre-registered all outpatients, ensuring accurate patient information and streamlined admissions.
- I would explain to the patient's scheduled case procedure and any related charges on there account.
- Answer and confirmed appointments over the phone.
- Collected deductibles, co-pays, unpaid balances, and co-insurance payments, providing receipts to enhance patient satisfaction.
- Scans photo ID, insurance cards, doctor's orders in the appropriate document type.
- Copied and pasted the patient's insurance eligibility for all walk-ins and add-on patients.
- Print patient's itemized Bill.
- Receives batches from Urology Clinic and accurately registers patient in Paragon
- Ability to identify and input charges according to primary and secondary procedural charges, when multiple procedures are performed
- Notify billers of corrections re-bills that are received from coders via email or abstracts.
- Obtains departmental charges and schedules to reconcile patient charge sheets against final daily schedule and input charges.
- Accurately removes and adds incorrect charges or adds missing charges as needed.
Internet and voice repair
Spectrum
McAllen
04.2021 - 09.2021
- Answer phones.
- Help customers with internet issues.
Back Office Lead
Best Buy
McAllen
03.2011 - 09.2020
- Direct accurate reconciliation of all daily cash and back office functions including hiring and on-boarding, ordering supplies, hardware functionality, time sheet management and maintained employee files.
- Friendly, fast & accurate processing of all customer transactions by operating the cash register per Best Buy Policy & Procedure, take messages, answer phones, consult with employees throughout the store to resolve inquiries, and follow-up with customers in a friendly and professional manner. Retrieved merchandise from the sales floor to hold for customers.
- Helped warehouse with picking items for online orders, package products to ship to there home.
Cashier/Accounting
Sam's Club
McAllen
06.2009 - 07.2010
- Greeting customers, scanning merchandise, operating cash register, securing payments, adding customer upgrades and credit card applications.
- Counting all registers, making deposit, answering phones.
Cashier
Pizza Hut
McAllen
05.2006 - 01.2008
- Took phone orders and carry out order processes from ringing in the order, collected payment, stocking, cleaning and kept the store clean and enjoyable for the customers.
Education
High school diploma -
Psja North High School
Pharr, TX05-2008
Skills
- Microsoft Office
- Word processing
- Spreadsheet management
- Customer service
- Accounting principles
- Cash handling
- Employee training
- Human resources management
- Payroll administration
- Office administration
- Bilingual communication
- Medical billing
Additional Information
Reliable, Always on time, Friendly, Polite, Respectful, Organized
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Professional
Spanish
Professional
Timeline
Registration Representative
DHR Health
09.2021 - Current
Internet and voice repair
Spectrum
04.2021 - 09.2021
Back Office Lead
Best Buy
03.2011 - 09.2020
Cashier/Accounting
Sam's Club
06.2009 - 07.2010
Cashier
Pizza Hut
05.2006 - 01.2008
High school diploma -
Psja North High School