Summary
Overview
Work History
Education
Skills
Websites
Projects
Timeline
Generic

Emily Weber

Gilbert,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.

Overview

5
5
years of professional experience

Work History

Phoenix Police Administrative Aide – Team Trainer

Phoenix Police
09.2021 - Current
  • Managed large projects while maintaining daily requirements of appointments, taking calls on a high volume phone line, and assisting my peers
  • Step into a supervisory role, as needed, to help peers with callers, questions, and delegating assigned worked
  • Maintained all the same skillset and job duties as a Public Records Clerk
  • Trained all the new employees while fostering a cooperative and healthy environment.

Phoenix Police Records Clerk

Phoenix Police
07.2020 - 09.2021
  • Proficiency in several different specialized search engines
  • Interact with customers through email and phone to provide the best service possible
  • Manage phone lines for requests, questions, and appointments
  • Provide direct support for my supervisors wherever and whenever possible by processing requests and tasks provided to me
  • Managed and maintained several projects at once while managing weekly goals and timeliness.

Phoenix Police Communications

Phoenix Police
06.2019 - 06.2020
  • Processed non-emergency and emergency calls from the public
  • Communicated with the public during a crisis and determine what they need and the best response
  • Worked Info channel in dispatch finding water billing information, previous calls for service, and other miscellaneous information requested by officers.

Education

Bachelor of Science in Criminal Justice and Criminology -

Arizona State University
Phoenix, AZ
12.2018

Skills

  • Proficiency in Microsoft Office: Word, PowerPoint, Excel, Adobe
  • Written and oral communication
  • Critical analysis
  • Adaptive problem solving
  • Effective and efficient while multitasking
  • High Volume Phone Inquiries
  • Invoice Processing
  • Inventory Management
  • Cloud-Based File Management
  • Business Correspondence
  • Writing reports
  • Filing systems

Projects

  • Onyx Digital Media, Start-Up Company, 10/2020-10/2021, Participated in meetings in an oversight capacity to ensure discussions stayed on topic. Tracked and managed project goals, ensuring goals were met on-time. Kept notes about all ideas presented, votes made, and tasks that needed completion. Then assigned those tasks to the best fit member. Ensured communication between all parties was being maintained, arguments and disagreements were common, I ensured it stayed constructive and productive. Stepped away after successfully implementing tools and practices that maintained efficient meetings and open conversation
  • Social Change Project, NLM 160, 04/2017, Led the group in a discussion of what the project would accomplish, giving us more time to determine who would do what. Assigned the work division for each of us while creating clear objectives, expectations, and due dates for the work, which made completing the project quick and easy. Organized the presentation order, creating a smooth transition of information from person to person.
  • Phoenix Police Missing Person Internship, CRJ 484, Fall 2018, Applied my classroom knowledge to open cases and developed problem-solving abilities and outside the box thinking to find background information about a missing person. Developed my communication skills through follow-up calls to a reporting person. Acquired computer skills through repetitive use of specialized systems.

Timeline

Phoenix Police Administrative Aide – Team Trainer

Phoenix Police
09.2021 - Current

Phoenix Police Records Clerk

Phoenix Police
07.2020 - 09.2021

Phoenix Police Communications

Phoenix Police
06.2019 - 06.2020

Bachelor of Science in Criminal Justice and Criminology -

Arizona State University
Emily Weber