Summary
Overview
Work History
Education
Skills
Timeline
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Emily Wells

Emily Wells

South Jordan,UT

Summary

Dynamic Founder and Artistic Director at Hart Theater Company, leveraging strategic thinking and entrepreneurial leadership to grow her company and team. Expert in customer communication and sales. Cultivates and creates lasting client relationships while creating warm and inviting environments for her team and clientele. Expert in understanding the needs and values of others while fostering team engagement to create memorable experiences. Self motivated and extremely goal driven.

Overview

8
8
years of professional experience

Work History

Server

The Westerner
05.2025 - Current
  • Busses and resets tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Shares knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Creates warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Founder/Artistic Director

Hart Theater Company
08.2022 - Current
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented artistic vision to give art purpose and meaning.
  • Contributed to creative process through original ideas and inspiration.
  • Managed theater's budget and interacted with charities, sponsors and trusts to obtain operating funds.
  • Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
  • Oversaw installation and operation of on-set sound and lighting equipment to achieve superior production results.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Bartender

PT's Gaming Bar
08.2024 - 03.2025
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Host/Entertainer/Theatre Performer

Norwegian Cruise Line
09.2018 - 05.2019
  • Promoted business loyalty by fostering positive customer relationships.
  • Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
  • Engaged with audiences to create memorable experiences at live performances.
  • Collaborated with other departments in facility to promote teamwork and heighten service quality.
  • Sang and danced with creative ensembles and troupes for dramatic and comedic performances.

Server

Mimi's Cafe
09.2017 - 04.2018
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Certification - Bartending

ABC Bartending School
Las Vegas, NV

Bachelor of Arts - Theater

Weber State University
Ogden, UT
05-2016

High School Diploma -

Brighton High School
Salt Lake City, UT
05-2011

Skills

  • Team leadership
  • Entrepreneurial leadership
  • Business development
  • Marketing
  • Client engagement
  • Human resources
  • Team building
  • Strategic thinking

Timeline

Server

The Westerner
05.2025 - Current

Bartender

PT's Gaming Bar
08.2024 - 03.2025

Founder/Artistic Director

Hart Theater Company
08.2022 - Current

Host/Entertainer/Theatre Performer

Norwegian Cruise Line
09.2018 - 05.2019

Server

Mimi's Cafe
09.2017 - 04.2018

Certification - Bartending

ABC Bartending School

Bachelor of Arts - Theater

Weber State University

High School Diploma -

Brighton High School

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Emily Wells