Emily Whinery
Columbus,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Case Management Specialist
Weltman, Weinberg & Reis
Dublin, OH
2024.01 - Current
- Ensured that all paperwork was properly filed according to established procedures, while adhering to strict deadlines.
- Drafted legal complaints, summonses and interrogatories.
- Provided administrative support to attorneys by organizing files, preparing correspondence, and obtaining necessary signatures.
Private Nanny
Lauren Eichholz
St. Louis, MO
2022.05 - 2023.11
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Cooked nutritious meals to promote healthy diet and nutrition.
Retail Team Member
Panera Bread Co
2020.06 - 2022.04
- Helped customers by answering questions and locating merchandise.
- Maintained a friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Courtesy Clerk
Dierbergs
St. Louis, MO
2018.09 - 2020.05
- Directed customers to product locations throughout store to help find requested items.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Delivered exceptional customer service by greeting customers and directing to desired items.
Seasonal Team Member
Pool King Recreation
St. Louis, MO
2018.05 - 2018.09
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Upheld high standards of productivity and quality in operations.
Education
Associate of Arts - General
St. Louis Community College
Saint Louis, Missouri2023
High School Diploma -
Mehlville High School
Saint Louis, MissouriSkills
- Customer Service
- Microsoft Office Suite
- Teamwork and Collaboration
- Confidentiality
- Schedule Management
- Critical Thinking
- Verbal and Written Communication
- Data Management
- Legal Document Preparation
- Case Management
- Troubleshooting complex problems
References
References available upon request.
Timeline
Case Management Specialist
Weltman, Weinberg & Reis
2024.01 - Current
Private Nanny
Lauren Eichholz
2022.05 - 2023.11
Retail Team Member
Panera Bread Co
2020.06 - 2022.04
Courtesy Clerk
Dierbergs
2018.09 - 2020.05
Seasonal Team Member
Pool King Recreation
2018.05 - 2018.09
Associate of Arts - General
St. Louis Community College
High School Diploma -
Mehlville High School