Emily Widhalm
Mead,CO
Summary
I am a motivated and detail-oriented professional with strong organizational and communication skills. Known for creating a welcoming environment, working well with others, and staying calm in fast paced settings. Able to properly handle sensitive information with care, follow procedures accurately, and support smooth day to day processes. Brings a positive attitude, adaptability, and a commitment to providing a great experience for patients and staff.
Overview
7
7
years of professional experience
Work History
General Manager
Ziggis Coffee
Longmont, CO
05.2025 - Current
- Supervised daily operations to ensure high-quality customer service and product standards.
- Trained and developed staff on operational procedures and best practices for efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, adjust strategies, and enhance profitability.
- Coordinated staff schedules to align with peak business hours, maximizing service efficiency.
Corporate Trainer
Ziggis Coffee
Mead, CO
04.2022 - 05.2025
- Evaluated training effectiveness through participant feedback and assessments.
- Implemented onboarding programs for new hires, improving retention rates.
- Collaborated with management to identify training needs and design relevant content.
- Maintained training documentation ensuring compliance with company standards.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Collaborated with management to identify company training needs and scheduling.
Front of House Manager
The Flower Bin
Longmont, CO
04.2019 - 04.2022
- Managed daily operations, ensuring seamless customer service and efficient front-of-house activities.
- Implemented efficient workflows, enhancing service speed and accuracy during peak hours.
- Resolved guest concerns promptly, improving overall dining experience and retention rates.
- Monitored inventory levels, placing orders to maintain stock while minimizing waste costs.
- Oversaw cash handling procedures accurately at the end of each shift to guarantee proper accounting measures were followed consistently for financial accuracy purposes.
Education
Nursing
Front Range Community College
Longmont, CO05.2028
Skills
- Problem resolution
- Efficient multi-tasker
- Time management
- Customer relations
- Verbal and written communication
Timeline
General Manager
Ziggis Coffee
05.2025 - Current
Corporate Trainer
Ziggis Coffee
04.2022 - 05.2025
Front of House Manager
The Flower Bin
04.2019 - 04.2022
Nursing
Front Range Community College