Emily Wiess
East Lansing,MI
Summary
A hardworking, well-rounded individual ready to take on any responsibility with an optimistic attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Kellogg Hotel And Conference Center
09.2022 - Current
- Complete pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Remove used bed sheets and towels from rooms to maintain and restore linen condition and cleanliness.
- Restock room supplies.
- Hand-dust and wipe down furniture, fixtures, and window sills to keep rooms clean and comfortable.
- Use cleaning chemicals by following safety protocols and procedures.
- Manage rooms with routine upkeep and basic repairs, communicating with management for more advanced needs.
- Manage time to complete tasks promptly.
Food Expeditor
Lake County Captains
04.2021 - Current
- Deliver timely service for food orders while minimizing errors and complaints.
- Assist with preparation of orders, assessing quality and appearance.
- Collaborate with other staff to foster efficient service.
- Provide excellent customer service.
- Answer customer questions about food and beverage items and assist with menu selections.
- Monitor food and beverage supplies, restocking as needed.
- Train new expeditors and food runners according to company policies and standards.
Skate Guard
Mentor Ice Arena
09.2019 - Current
- Work after-school skating program, summer camps, and public skates.
- Teach, play with, and keep safe young children at after-school and summer programs.
- Maintain customer service skills on and off the ice by enforcing rink policies.
- Monitor ice during hours of operation to ensure skaters' safety.
- Work with coworkers to supervise the rink, splitting tasks and sharing responsibilities.
- Sweep, clean, and organize rink to look its best.
- Establish positive relationships with patrons, team members, and supervisors.
Education
Bachelor of Science - Nursing
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Mentor High School
Mentor, OH06.2022
Skills
- Active listener
- Caring
- Comfortable with technology
- Compassionate
- Consistent
- Creative
- Flexible
- Good communicator
- Great time management
- Hardworking
- Leader
- Optimistic
- Organized
- Precise
- Problem solver
- Team player
Certification
First Aid and CPR certified
Hockey, gardening, yoga, paddleboarding
- I have been playing hockey for the past seven years and love it. I am currently part of the MSU DII women's club hockey team. There is no other feeling like getting out on the ice. I am beyond grateful to have the opportunity to continue playing this sport and receive the ongoing lessons it teaches me, such as the importance of hard work, teamwork, and friendship.
- For the past three summers, I have grown a garden. Caring for my plants helps me see the importance of caring for myself. I am hoping to donate my produce to local food banks this year.
- Yoga has been a passion of mine for a long time and is something I enjoy. Taking a moment to breathe allows me to relax and focus on the present moment, which I try applying to my everyday life.
- Paddleboarding is another hobby that allows me to step back and enjoy nature in the moment. Practicing mindfulness in this way helps me stay mindful in other areas of my life.
Timeline
Housekeeping Room Attendant
Kellogg Hotel And Conference Center
09.2022 - Current
Food Expeditor
Lake County Captains
04.2021 - Current
Skate Guard
Mentor Ice Arena
09.2019 - Current
Bachelor of Science - Nursing
Michigan State University
High School Diploma -
Mentor High School
First Aid and CPR certified
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