Emily Willey
Kernersville,NC
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Order Entry/Accounting Assistant
Market USA
03.2024 - 08.2024
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Expedited urgent orders as needed to meet critical deadlines while maintaining high levels of quality control throughout the process.
- Reduced order discrepancies with thorough verification of customer information, product details, and shipping addresses.
Sales Representative
Greengate Consultants
11.2023 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Childwatch Attendant
Burn Bootcamp
09.2022 - 05.2023
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Supported child development through age-appropriate play and learning opportunities tailored to individual needs.
- Maintained detailed records of each child''s attendance, medical information, and special needs to ensure their wellbeing.
Cashier
Quality Mart
08.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Criminal Justice
Guilford Technical Community College
Jamestown, NC05.2023
Skills
- Accounts Payable
- Data Entry
- Attention to Detail
- Conflict Resolution
- Research
- Time Management
- Customer Service
- Filing
- Resourceful
Timeline
Order Entry/Accounting Assistant
Market USA
03.2024 - 08.2024
Sales Representative
Greengate Consultants
11.2023 - 01.2024
Childwatch Attendant
Burn Bootcamp
09.2022 - 05.2023
Cashier
Quality Mart
08.2021 - 01.2022
Associate of Arts - Criminal Justice
Guilford Technical Community College
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