Emily Williams
Atlanta,Ga
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
10
10
years of professional experience
Work History
ASSISTANT PROPERTY MANAGER
Camden Property Trust
11.2021 - 09.2024
- Checking the financial performance of the assets within assigned portfolio
- Researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvements
- Review and/or code invoices as needed and submit for payment in a manner which maximizes operating income
- Payroll and scheduling
- Assist with property acquisition and dispositions as requested
- Develop and implement ideas to reduce operating expenses
- Administer preventative maintenance programs
- Negotiating and managing vendor contracts within assigned portfolio
- Assist in special projects for the department as needed
- Assist with inspections to prevent problems/identify opportunities in accordance with department policy
- Adhere to company, division and department policies and procedures and ensure property compliance with codes, regulations, and governmental agency directives
- Review and monitor daily work order report and weekly outstanding work order report
- Assist with customer billings and with collection process as requested
- Coordinate customer move-ins i.e., welcome packages, etc
- And customer move-outs to promote customer relations and protect the property
- Assist with assuring optimal functioning of building systems example, HVAC, fire/life safety, elevators, and security systems
- Reviewing and providing explanations for monthly operating expense
- Assist leasing representatives during the customer renewal process
- Review and understand leases related to assigned portfolios
- Assist the Senior Property Manager in the oversight of Administrative Assistant duties
- Assist with coordinating customer projects and follow-up on customer work requests
- Coordinate the completion/execution of follow-up documentation for all leases
- Assist with follow-up on all customers' move-in and move-out punch list inspections
- Adhere to OSHA requirements related to the assigned portfolio
- Identify and implement procedures to minimize Owners' insurance risks
- Participates in conducting quarterly property inspections
- Participates in conducting monthly janitorial inspections
- Maintain administrative duties as required
- Assist the Parking Operations Supervisor with the collection of A/R when needed
- Marketing
APARTMENTS RESEARCHER LEAD
Costar Group
03.2015 - 01.2020
- Contribute to the growth of an accurate and complete database of multifamily real estate inventory
- Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Monitor client usage and engage clients to use CoStar products in new and effective ways
- Build and maintain mutually beneficial relationships with clients
- Act as a first point of contact for new clients and support early adoption of the product
- Provide on-going training and support to clients to increase product use and knowledge
- Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
- Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries
- Provide exceptional service to all clients with a heavy emphasis on personal attention
Education
REAL ESTATE -
Kaplan University
Atlanta, GeorgiaHIGH SCHOOL DIPLOMA -
Towers High School
Decatur, Georgia05.2007
Skills
- Reducing Delinquency
- Increasing Revenue
- Financial Reporting
- Tenant Relationships
- Customer Service
Yearsofexperience
9+ years of Property Management experience
Languages
English
Full Professional
Spanish
Limited Working
Timeline
ASSISTANT PROPERTY MANAGER
Camden Property Trust
11.2021 - 09.2024
APARTMENTS RESEARCHER LEAD
Costar Group
03.2015 - 01.2020
REAL ESTATE -
Kaplan University
HIGH SCHOOL DIPLOMA -
Towers High School
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