Jasmine Daoud
Las Vegas
Summary
Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Centennial at 5th Managed by NALS
Las Vegas, NV
12.2022 - Current
- Facilitated oversight of day-to-day operations to ensure efficient management of 428-unit residential property.
- Developed and implemented training programs to enhance team capabilities at sister property.
- Manage lease administration–including processing applications, renewals, and lease terminations.
- Conducted variance reports to assist the property manager during the annual budget.
- Streamlined collection processes through the implementation of an innovative mail-out system.
- Audit files regularly to maintain paperless company standard.
- Streamlined leasing activities through effective communication with tenants and coordination efforts.
- Supported lease documentation processes ensuring compliance with regulations.
- Provided exceptional customer service to prospective tenants, addressing inquiries promptly.
- Maintained a high level of organization within the leasing office, contributing to a professional environment.
Property Manager
Residence at Sierra Vista Managed by KPM
Las Vegas, NV
01.2020 - 12.2022
- Assisted in managerial work as directed–such as delinquency, collections, payment plans, and rental assistance.
- Provided direct assistance to residents to troubleshoot property-related issues.
- Walked vacant units daily to assist maintenance on rehabs.
- Facilitated property tours, showcasing amenities and community features to prospective tenants.
- Developed strong relationships with residents, addressing concerns and enhancing satisfaction.
- Coordinated move-in and move-out processes, streamlining operations for efficiency.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Office Administrator
Heartfelt Homecare
Las Vegas, NV
03.2017 - 12.2019
- Supervised budgetary planning, staff scheduling, and payroll administration, ensuring compliance with organizational standards.
- Addressed client inquiries and resolved issues for inbound and outbound communications on a daily basis.
- Developed an efficient check-in system to reduce appointment requirements and improve visitor experience.
- Implemented efficient filing systems that enhanced document retrieval and organization across departments.
- Streamlined office operations by coordinating schedules and managing communications between staff and clients.
Education
High School -
Durango High School
Las Vegas, NV01.2014
Skills
- Yardi
- OneSite
- Financial Reporting
- Budgeting
- Marketing
- Delinquency
- Conflict Resolution
- Variance Analysis
- Fair Housing Regulations
- Community Outreach
- Office Management
- Accounting
- Excel Spreadsheet
- Resident Events
- Strong communication skills
- Telephone and email etiquette
ACHIEVEMENTS
NALS, Las Vegas, NV, December 2023, Increased occupancy from 88% to 94% during slow season., KPM, Las Vegas, NV, August 2021, Decreased long standing delinquency due to COVID restrictions by 75%
Timeline
Assistant Property Manager
Centennial at 5th Managed by NALS
12.2022 - Current
Property Manager
Residence at Sierra Vista Managed by KPM
01.2020 - 12.2022
Office Administrator
Heartfelt Homecare
03.2017 - 12.2019
High School -
Durango High School