Alexis Pineda
Phoenix,AZ
Summary
Proven leader in property management with a track record of enhancing tenant satisfaction and maintaining 90%+ rent collection rate at Cushman & Wakefield. Expert in cash management and tenant issue resolution, demonstrating strong staff management and operational efficiency. Skilled in Yardi and adept at fostering community relations.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Cushman & Wakefield
Tempe, AZ
07.2024 - Current
- Property takeover.
- Overturned rents collected from the takeover. An average of about 98% of rents was collected from an 8-month period.
- 527,577.60 monies collected as of 02/25/25
- Trained residents on rent payments and online payment options to improve cash flow and rent income.
- Rebuild trust and report within the resident community.
- Maintains keeping low evection filings.
- Creating a promise to pays when needed.
- Rebranding property materials.
- Introducing new and upcoming projects to our residents to improve the community.
Assistant Property Manager
Bridge Property Management
Phoenix, AZ
09.2022 - 06.2024
- Accepted and recorded checks, money orders and certified checks for daily deposits.
- Highest rent collected 98%
- Assisted in preparation of legal documents such as eviction notices or court filings when necessary.
- Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations.
- Demonstrated ability to manage multiple priorities, deadlines and projects simultaneously.
- Supported accurate financial records and timely rent collection.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Assistant Property Manager
GREYSTAR
Phoenix, AZ
10.2021 - 09.2022
- Assist in day-to-day operations of the property management company.
- Collecting rents from current residents.
- The average rent collected 96%.
- Sending 5 days due to non-payments.
- Filing to delinquent residents in court.
- Submitting Final account statements after move outs.
- Walking units, after move-outs and assessing damage charges..
- Supervise community and property management employees, including maintenance crews.
Leasing Agent/Leasing Manager
BRIDGE PROPERTY MANAGEMENT
Tempe, AZ
02.2018 - 10.2021
- Provide potential tenants tours of properties
- Write and file reports each day on current leasing activities
- Supervise and coordinate work for Leasing Agents to optimize productivity and enhance results
- Ran background checks on potential tenants to evaluate criminal records and credit statuses.
- Conducted surveys of property market to obtain information on current trends.
- Received, check and process applications for new leases.
- Collect, complete and process 3-5 lease applications daily
- Worked with property managers to maintain market readiness, and facilitate smooth transitions.
- Monitored performance of individual leasing agents and coached on successful strategies.
Education
High School Diploma -
FLANNER HOUSE
Indianapolis, IN01.2014
Skills
- Payment collection
- Cash management
- Rent collection
- Staff management
- Tenant issue resolution
- Yardi systems check scan
- Delinquency Weekly Report
- Rent Dynamics
- Knock
- Yardi
- One site
- Real Page
Accomplishments
- Supervised a team of 4 or more staff members as Leasing Manager and Assistant Manager.
- Highest rent collection: 98.60%.
- Top leasing consultant: 500-900 units.
- Leaser of the year award 2019
- 5-star reviews of the month.
- Leasing leaders monthly.
- Promoted to Leasing Manager.
- Employee of the month 2019
References
References available upon request.
Timeline
Assistant Property Manager
Cushman & Wakefield
07.2024 - Current
Assistant Property Manager
Bridge Property Management
09.2022 - 06.2024
Assistant Property Manager
GREYSTAR
10.2021 - 09.2022
Leasing Agent/Leasing Manager
BRIDGE PROPERTY MANAGEMENT
02.2018 - 10.2021
High School Diploma -
FLANNER HOUSE
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